/* Portal — cc.szpitalboleslawiec.pl */
:root {
  --bg: #0a1218;
  --surface: #0f1f2e;
  --surface2: #152a3d;
  --border: #1e3a52;
  --text: #eef4f8;
  --muted: #8ba8bc;
  --accent: var(--brand-accent, #1a9ad6);
  --accent-hover: var(--brand-primary, #0b5f8c);
  --ok: #22c55e;
  --warn: #f59e0b;
  --err: #ef4444;
  --radius: 10px;
  --font: system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
}

* { box-sizing: border-box; margin: 0; padding: 0; }

body {
  font-family: var(--font);
  background: var(--bg);
  color: var(--text);
  line-height: 1.5;
  min-height: 100vh;
}

a { color: var(--accent); text-decoration: none; }
a:hover { text-decoration: underline; }

.topbar {
  display: flex;
  flex-direction: column;
  align-items: stretch;
  gap: 0;
  padding: 0.55rem 1.5rem 0.45rem;
  background: linear-gradient(90deg, var(--brand-surface, #0c2233) 0%, var(--surface) 55%);
  border-bottom: 2px solid var(--brand-primary, #0b5f8c);
  position: sticky;
  top: 0;
  z-index: 100;
}

.topbar-primary {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 0.5rem 1rem;
  min-width: 0;
  width: 100%;
}

.topbar-secondary {
  display: flex;
  align-items: center;
  width: 100%;
  margin-top: 0.35rem;
  padding-top: 0.35rem;
  border-top: 1px solid rgba(30, 58, 82, 0.55);
}

.topbar-secondary nav,
.topbar-secondary #portalNav {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 0.25rem 0.35rem;
  width: 100%;
  margin-left: 0;
}

.brand-link {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  color: var(--text);
  text-decoration: none;
}
.brand-link:hover { text-decoration: none; opacity: 0.95; }
.brand-logo { flex-shrink: 0; border-radius: 8px; }
.brand-text { display: flex; flex-direction: column; line-height: 1.2; }
.brand-title { font-size: 1rem; font-weight: 700; color: #fff; }
.brand-org { font-size: 0.8rem; color: var(--muted); }
.brand-host { font-size: 0.7rem; color: var(--brand-accent, #1a9ad6); font-family: ui-monospace, monospace; }

.topbar h1 { font-size: 1.1rem; font-weight: 600; }
.topbar-page-title {
  font-size: 0.9rem;
  color: var(--muted);
  margin-left: auto;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  max-width: min(24rem, 40vw);
  flex-shrink: 1;
}
.topbar nav {
  display: flex;
  align-items: center;
  gap: 0.25rem 0.35rem;
  flex-wrap: wrap;
  margin-left: 0;
}
.portal-nav-link {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  color: var(--muted);
  font-size: 0.82rem;
  font-weight: 500;
  padding: 0.4rem 0.65rem;
  border-radius: 8px;
  border: 1px solid transparent;
  white-space: nowrap;
  transition: color 0.15s, background 0.15s, border-color 0.15s;
}
.portal-nav-link:hover {
  color: var(--text);
  background: rgba(255, 255, 255, 0.04);
  border-color: var(--border);
  text-decoration: none;
}
.portal-nav-link.active {
  color: #fff;
  background: rgba(26, 154, 214, 0.15);
  border-color: rgba(26, 154, 214, 0.45);
  text-decoration: none;
}
.portal-nav-link.active .portal-nav-icon { color: var(--brand-accent, #1a9ad6); }
.portal-nav-ext {
  font-size: 0.68rem;
  font-weight: 700;
  color: var(--brand-accent, #1a9ad6);
  background: rgba(26, 154, 214, 0.12);
  border: 1px solid rgba(26, 154, 214, 0.25);
  border-radius: 4px;
  padding: 0.05rem 0.3rem;
  line-height: 1.2;
}
.portal-nav-link.active .portal-nav-ext {
  color: #fff;
  border-color: rgba(255, 255, 255, 0.35);
}
.portal-nav-dropdown {
  position: relative;
}
.portal-nav-dropdown-btn {
  cursor: pointer;
  background: transparent;
  font: inherit;
}
.portal-nav-caret {
  font-size: 0.65rem;
  opacity: 0.75;
  margin-left: 0.1rem;
}
.portal-nav-dropdown-menu {
  display: none;
  position: absolute;
  top: calc(100% + 0.35rem);
  left: 0;
  min-width: 12rem;
  max-height: 16rem;
  overflow: auto;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 8px;
  box-shadow: 0 8px 24px rgba(0, 0, 0, 0.35);
  z-index: 200;
  padding: 0.35rem;
}
.portal-nav-dropdown.is-open .portal-nav-dropdown-menu { display: block; }
.portal-nav-dropdown-item {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  padding: 0.45rem 0.55rem;
  border-radius: 6px;
  color: var(--text);
  text-decoration: none;
  font-size: 0.82rem;
}
.portal-nav-dropdown-item:hover,
.portal-nav-dropdown-item.active {
  background: rgba(26, 154, 214, 0.12);
  text-decoration: none;
}
.portal-nav-icon {
  width: 1rem;
  height: 1rem;
  flex-shrink: 0;
  opacity: 0.88;
}
.portal-nav-link.active .portal-nav-icon { opacity: 1; }

@media (max-width: 1100px) {
  .topbar-page-title { display: none; }
}
@media (max-width: 900px) {
  .portal-nav-label { display: none; }
  .portal-nav-link {
    padding: 0.45rem 0.55rem;
  }
  .portal-nav-link.active .portal-nav-label { display: inline; }
}
@media (max-width: 520px) {
  .topbar {
    padding: 0.5rem 0.75rem 0.4rem;
  }
  .topbar-primary { gap: 0.4rem 0.65rem; }
  .topbar-secondary { padding-top: 0.3rem; margin-top: 0.3rem; }
  .brand-org, .brand-host { display: none; }
  .topbar nav { gap: 0.15rem; }
}

.container { max-width: 1200px; margin: 0 auto; padding: 1.5rem; }
.container-wide { max-width: 1400px; }

.grid {
  display: grid;
  gap: 1rem;
  grid-template-columns: repeat(auto-fill, minmax(280px, 1fr));
}

.card {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 1.25rem;
}

.card h2 { font-size: 1rem; margin-bottom: 0.5rem; }
.card p { color: var(--muted); font-size: 0.9rem; margin-bottom: 1rem; }
.card-accent { border-color: rgba(59,130,246,.35); }
.card-accent h2 { color: #93c5fd; }

.mini-stats { font-size: 0.8rem !important; margin-bottom: 0.75rem !important; }
.mini-stats span { display: inline-block; margin-right: 0.75rem; }

.code-block {
  display: block;
  font-size: 0.8rem;
  color: var(--muted);
  background: var(--surface2);
  padding: 0.5rem 0.75rem;
  border-radius: 6px;
}

.help-list { margin-left: 1.25rem; color: var(--muted); font-size: 0.9rem; }
.help-list li { margin-bottom: 0.5rem; }
.help-note { font-size: 0.8rem; color: var(--muted); margin-top: 0.5rem; }

/* —— Pomoc (help.html) —— */
.help-layout { padding-bottom: 2rem; }

.help-hero {
  text-align: center;
  padding: 1.5rem 1.25rem;
  margin-bottom: 1rem;
  background: linear-gradient(180deg, rgba(26, 154, 214, 0.08) 0%, var(--surface) 100%);
  border-color: rgba(26, 154, 214, 0.3);
}
.help-hero-title {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.5rem;
  font-size: 1.35rem;
  font-weight: 700;
  margin-bottom: 0.5rem;
}
.help-hero-title .cc-icon { width: 1.35rem; height: 1.35rem; color: var(--brand-accent, #1a9ad6); }
.help-hero-desc {
  color: var(--muted);
  font-size: 0.92rem;
  max-width: 640px;
  margin: 0 auto 1rem;
}
.help-quick-links {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  gap: 0.5rem;
}
.help-quick-link {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  padding: 0.45rem 0.85rem;
  border-radius: 8px;
  border: 1px solid var(--border);
  background: var(--surface2);
  color: var(--text);
  font-size: 0.82rem;
  font-weight: 500;
  text-decoration: none;
  transition: border-color 0.15s, background 0.15s;
}
.help-quick-link:hover {
  border-color: rgba(26, 154, 214, 0.45);
  background: rgba(26, 154, 214, 0.08);
  text-decoration: none;
  color: var(--text);
}
.help-quick-link .cc-icon { width: 0.95rem; height: 0.95rem; opacity: 0.9; }

.help-toc {
  margin-bottom: 1rem;
  padding: 0.85rem 1rem !important;
}
.help-toc-title {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  font-size: 0.78rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--muted);
  font-weight: 600;
  margin-bottom: 0.65rem;
}
.help-toc-title .cc-icon { width: 0.95rem; height: 0.95rem; }
.help-toc-links {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
}
.help-toc-link {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  padding: 0.35rem 0.65rem;
  border-radius: 6px;
  border: 1px solid transparent;
  color: var(--muted);
  font-size: 0.82rem;
  text-decoration: none;
  transition: color 0.15s, background 0.15s, border-color 0.15s;
}
.help-toc-link:hover {
  color: var(--text);
  background: var(--surface2);
  border-color: var(--border);
  text-decoration: none;
}
.help-toc-link .cc-icon { width: 0.85rem; height: 0.85rem; opacity: 0.85; }

.help-sections {
  display: grid;
  gap: 1rem;
}
.help-card { scroll-margin-top: 4.5rem; }
.help-card-title {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  font-size: 1.05rem;
  margin-bottom: 0.85rem;
  font-weight: 600;
}
.help-card-title .cc-icon {
  width: 1.1rem;
  height: 1.1rem;
  color: var(--brand-accent, #1a9ad6);
  flex-shrink: 0;
}
.help-lead {
  color: var(--muted);
  font-size: 0.9rem;
  margin-bottom: 0.75rem;
}

.help-steps {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 0.65rem;
}
.help-steps li {
  display: flex;
  align-items: flex-start;
  gap: 0.65rem;
  font-size: 0.9rem;
  color: var(--muted);
  line-height: 1.45;
}
.help-step-num {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 1.5rem;
  height: 1.5rem;
  border-radius: 50%;
  background: rgba(26, 154, 214, 0.15);
  color: var(--brand-accent, #1a9ad6);
  font-size: 0.72rem;
  font-weight: 700;
  flex-shrink: 0;
  margin-top: 0.1rem;
}
.help-inline-link {
  display: inline-flex;
  align-items: center;
  gap: 0.25rem;
  font-weight: 500;
}
.help-inline-link .cc-icon { width: 0.85rem; height: 0.85rem; }

.help-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 0.88rem;
  margin-bottom: 0.75rem;
}
.help-table th,
.help-table td {
  text-align: left;
  padding: 0.55rem 0.75rem;
  border-bottom: 1px solid var(--border);
}
.help-table th {
  color: var(--muted);
  font-weight: 600;
  font-size: 0.78rem;
  text-transform: uppercase;
  letter-spacing: 0.03em;
}
.help-table th .help-th-icon {
  display: inline-flex;
  vertical-align: middle;
  margin-right: 0.3rem;
}
.help-table th .help-th-icon .cc-icon { width: 0.85rem; height: 0.85rem; opacity: 0.8; }
.help-table tbody tr:last-child td { border-bottom: none; }
.help-table code {
  font-family: ui-monospace, monospace;
  font-size: 0.85em;
  background: var(--surface2);
  padding: 0.1rem 0.35rem;
  border-radius: 4px;
}
.help-key {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 1.5rem;
  padding: 0.15rem 0.45rem;
  border-radius: 6px;
  background: var(--surface2);
  border: 1px solid var(--border);
  font-weight: 700;
  font-size: 0.85rem;
  color: var(--text);
}
.help-key-muted {
  font-size: 0.8rem;
  color: var(--muted);
  font-style: italic;
}
.help-key-sep { color: var(--border); margin: 0 0.15rem; }

.help-callout {
  display: flex;
  align-items: flex-start;
  gap: 0.55rem;
  padding: 0.7rem 0.85rem;
  border-radius: 8px;
  margin-top: 0.65rem;
  font-size: 0.85rem;
  line-height: 1.45;
}
.help-callout > .cc-icon,
.help-callout > span:first-child .cc-icon {
  width: 1rem;
  height: 1rem;
  flex-shrink: 0;
  margin-top: 0.15rem;
}
.help-callout p { margin: 0; color: var(--muted); }
.help-callout-info {
  background: rgba(34, 197, 94, 0.08);
  border: 1px solid rgba(34, 197, 94, 0.25);
}
.help-callout-info > span:first-child .cc-icon { color: var(--ok); }
.help-callout-muted {
  background: rgba(0, 0, 0, 0.15);
  border: 1px solid var(--border);
}
.help-callout-muted > span:first-child .cc-icon { color: var(--muted); }
.help-callout-warn {
  background: rgba(245, 158, 11, 0.08);
  border: 1px solid rgba(245, 158, 11, 0.3);
}
.help-callout-warn > span:first-child .cc-icon { color: var(--warn); }

.help-code-panel {
  display: flex;
  align-items: center;
  gap: 0.55rem;
  padding: 0.75rem 1rem;
  background: var(--surface2);
  border: 1px solid var(--border);
  border-radius: 8px;
  margin-bottom: 0.5rem;
}
.help-code-panel .cc-icon { width: 1.1rem; height: 1.1rem; color: var(--brand-accent, #1a9ad6); flex-shrink: 0; }
.help-code-panel code {
  font-family: ui-monospace, monospace;
  font-size: 0.88rem;
  word-break: break-all;
  color: var(--text);
}

.help-tips {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 0.65rem;
}
.help-tip {
  display: flex;
  align-items: flex-start;
  gap: 0.65rem;
  padding: 0.75rem 0.85rem;
  background: var(--surface2);
  border: 1px solid var(--border);
  border-radius: 8px;
}
.help-tip-icon {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 2rem;
  height: 2rem;
  border-radius: 8px;
  background: rgba(0, 0, 0, 0.2);
  flex-shrink: 0;
}
.help-tip-icon .cc-icon { width: 1rem; height: 1rem; }
.help-tip strong {
  display: block;
  font-size: 0.9rem;
  margin-bottom: 0.2rem;
  color: var(--text);
}
.help-tip p {
  margin: 0;
  font-size: 0.85rem;
  color: var(--muted);
  line-height: 1.4;
}
.help-tip code {
  font-family: ui-monospace, monospace;
  font-size: 0.82em;
  background: rgba(0, 0, 0, 0.2);
  padding: 0.1rem 0.3rem;
  border-radius: 4px;
}

body[data-page="help"] .footer-note a {
  display: inline-flex;
  align-items: center;
  gap: 0.25rem;
}
body[data-page="help"] .footer-note .cc-icon {
  width: 0.85rem;
  height: 0.85rem;
  opacity: 0.7;
  vertical-align: -0.12em;
  margin-right: 0.1rem;
}

.section-title {
  font-size: 1rem;
  margin: 1.5rem 0 0.75rem;
  font-weight: 600;
}

.wallboard-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  flex-wrap: wrap;
  margin-bottom: 0.25rem;
}

.wallboard-toolbar {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  flex-wrap: wrap;
}
.wallboard-toolbar .btn {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
}
.wallboard-toolbar .btn .cc-icon { width: 0.9rem; height: 0.9rem; }

.wall-clock {
  font-size: 1.75rem;
  font-weight: 600;
  font-variant-numeric: tabular-nums;
  line-height: 1.2;
}
.wall-date {
  font-size: 0.9rem;
  color: var(--muted);
  text-transform: capitalize;
  margin-top: 0.15rem;
}

.wall-health {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  flex-wrap: wrap;
  font-size: 0.85rem;
  color: var(--muted);
  margin-right: 0.25rem;
}
.wall-health-sep { opacity: 0.5; }

.wall-health-strip {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 0.5rem;
  margin: 0.75rem 0 1rem;
}
@media (max-width: 900px) {
  .wall-health-strip { grid-template-columns: repeat(2, 1fr); }
}
@media (max-width: 520px) {
  .wall-health-strip { grid-template-columns: 1fr; }
}

.wall-waiting-alert {
  display: none;
  margin: 0.75rem 0 0;
  padding: 0.7rem 0.85rem;
  border-radius: 8px;
  background: rgba(245, 158, 11, 0.12);
  border: 1px solid rgba(245, 158, 11, 0.35);
  font-size: 0.88rem;
  color: #fcd34d;
  align-items: flex-start;
  gap: 0.45rem;
  animation: wall-pulse 2.5s ease-in-out infinite;
}
.wall-waiting-alert.is-visible { display: flex; }
.wall-waiting-alert .cc-icon { width: 1.1rem; height: 1.1rem; flex-shrink: 0; margin-top: 0.1rem; }
.wall-waiting-alert strong { color: #fde68a; }

.wall-kpi-grid {
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
}
.wall-kpi-row { margin-top: 0.5rem; }

.wall-kpi {
  display: flex;
  flex-direction: column;
  align-items: center;
  text-align: center;
  padding: 1rem 0.75rem !important;
  border: 1px solid transparent;
  transition: border-color 0.2s, background 0.2s;
}
.wall-kpi-icon { color: var(--muted); margin-bottom: 0.35rem; }
.wall-kpi-icon .cc-icon { width: 1.25rem; height: 1.25rem; opacity: 0.9; }
.wall-kpi-val {
  font-size: 2.75rem;
  font-weight: 700;
  line-height: 1;
  margin: 0.15rem 0;
  font-variant-numeric: tabular-nums;
}
.wall-kpi-lbl {
  font-size: 0.72rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--muted);
  font-weight: 600;
}
.wall-kpi-sub {
  font-size: 0.72rem;
  color: var(--muted);
  margin-top: 0.15rem;
  opacity: 0.85;
}
.wall-kpi.wall-card-alert .wall-kpi-val { color: var(--warn); }
.wall-kpi.wall-card-alert .wall-kpi-icon { color: var(--warn); }
.wall-kpi-ok { border-color: rgba(34, 197, 94, 0.35); background: rgba(34, 197, 94, 0.05); }
.wall-kpi-ok .wall-kpi-val { color: var(--ok); }
.wall-kpi-warn { border-color: rgba(245, 158, 11, 0.35); background: rgba(245, 158, 11, 0.05); }
.wall-kpi-warn .wall-kpi-val { color: var(--warn); }
.wall-kpi-err { border-color: rgba(239, 68, 68, 0.35); background: rgba(239, 68, 68, 0.05); }
.wall-kpi-err .wall-kpi-val { color: var(--err); }
.wall-trunk-ok { border-color: rgba(34, 197, 94, 0.35); }
.wall-trunk-err { border-color: rgba(239, 68, 68, 0.35); }

.wall-card-alert {
  border-color: var(--warn) !important;
  animation: wall-pulse 2.5s ease-in-out infinite;
}
@keyframes wall-pulse {
  0%, 100% { box-shadow: 0 0 0 1px rgba(245, 158, 11, 0.2); }
  50% { box-shadow: 0 0 16px rgba(245, 158, 11, 0.35); }
}

.wall-queue-grid {
  display: grid;
  gap: 1rem;
  grid-template-columns: repeat(auto-fit, minmax(320px, 1fr));
  margin-bottom: 1.5rem;
}
.wall-queue-card {
  background: var(--surface2);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 0.85rem 1rem;
}
.wall-queue-card.has-waiting {
  border-color: rgba(245, 158, 11, 0.45);
}
.wall-queue-members { margin-top: 0.5rem; }
.wall-member-block {
  background: rgba(0, 0, 0, 0.12);
  border-radius: 8px;
  padding: 0.5rem 0.6rem;
  margin-bottom: 0.5rem;
}
.wall-member-block:last-child { margin-bottom: 0; }
.wall-member-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
  margin-bottom: 0.35rem;
  flex-wrap: wrap;
}
.wall-member-id {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  font-size: 0.82rem;
}
.wall-member-id .cc-icon { width: 0.9rem; height: 0.9rem; opacity: 0.85; }
.wall-member-status { margin-bottom: 0; }
.wall-empty-note {
  color: var(--muted);
  font-size: 0.85rem;
  margin: 0.25rem 0;
}

.wall-agent-grid {
  display: grid;
  gap: 1rem;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  margin-bottom: 1.5rem;
}

.wall-agent-tile { text-align: center; }
.wall-agent-tile.is-offline { opacity: 0.82; }
.wall-agent-tile.is-online {
  border-color: rgba(34, 197, 94, 0.35);
  box-shadow: 0 0 0 1px rgba(34, 197, 94, 0.08);
}
.wall-agent-tile-head { margin-bottom: 0.65rem; }
.wall-agent-tile .wall-agent-ext {
  font-size: 3rem;
  font-weight: 700;
  color: var(--brand-accent, #1a9ad6);
  line-height: 1;
  margin: 0.35rem 0;
}
.wall-agent-tile.is-online .wall-agent-ext { color: var(--ok); }
.wall-agent-tile .wall-agent-name {
  font-size: 0.82rem;
  color: var(--muted);
  margin-bottom: 0.35rem;
}
.wall-agent-tile .wall-agent-reg { margin-bottom: 0.5rem; }
.wall-agent-strip {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.4rem;
  margin-bottom: 0.75rem;
  text-align: left;
}
.wall-agent-tile .agent-queue-grid { text-align: left; margin-bottom: 0.85rem; }
.wall-agent-tile .btn-primary {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.4rem;
}
.wall-agent-tile .btn-primary .cc-icon { width: 0.95rem; height: 0.95rem; }

body[data-page="wallboard"] .section-title.section-heading {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  font-size: 0.95rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--muted);
}
body[data-page="wallboard"] .section-title.section-heading .cc-icon {
  width: 1rem;
  height: 1rem;
  opacity: 0.9;
}
body[data-page="wallboard"] .footer-note .cc-icon {
  width: 0.85rem;
  height: 0.85rem;
  vertical-align: -0.12em;
  margin-right: 0.15rem;
  opacity: 0.7;
}
body[data-page="wallboard"] .footer-note a {
  display: inline-flex;
  align-items: center;
  gap: 0.25rem;
}

.wallboard-columns {
  display: grid;
  gap: 1.5rem;
  grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
  margin-top: 1rem;
}

body.wallboard-fs .topbar-secondary,
body.wallboard-fs .wallboard-toolbar a,
body.wallboard-fs .wallboard-toolbar .wall-health { display: none; }
body.wallboard-fs .wall-kpi-val { font-size: 3.75rem; }
body.wallboard-fs .wall-agent-ext { font-size: 4rem; }
body.wallboard-fs .wall-clock { font-size: 2.25rem; }
body.wallboard-fs .container-wide { max-width: 1600px; }
body.wallboard-fs .topbar { padding: 0.5rem 1rem; }
body.wallboard-fs .wall-health-strip { grid-template-columns: repeat(4, 1fr); }

.queue-block { margin-bottom: 1rem; }
.queue-block h3 {
  font-size: 0.85rem;
  color: var(--muted);
  margin-bottom: 0.5rem;
  font-weight: 500;
}

.queue-status .stat-row { border-bottom: none; padding: 0.3rem 0; }

.recordings-toolbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  flex-wrap: wrap;
  margin-bottom: 1rem;
}
.recordings-toolbar .btn {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
}
.recordings-toolbar .btn .cc-icon { width: 0.9rem; height: 0.9rem; }

.recordings-stats { margin-bottom: 1.25rem; }
.rec-latest-val { font-size: 1.35rem !important; }

.rec-search-wrap {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  flex: 1;
  min-width: 200px;
  max-width: 420px;
  padding: 0.35rem 0.75rem;
  border-radius: 8px;
  border: 1px solid var(--border);
  background: var(--surface2);
}
.rec-search-wrap:focus-within {
  border-color: var(--accent);
  box-shadow: 0 0 0 2px rgba(26, 154, 214, 0.15);
}
.rec-search-icon .cc-icon { width: 1rem; height: 1rem; color: var(--muted); opacity: 0.85; }
.rec-search {
  flex: 1;
  min-width: 0;
  border: none;
  background: transparent;
  color: var(--text);
  font-size: 0.9rem;
  padding: 0.2rem 0;
}
.rec-search::placeholder { color: var(--muted); }
.rec-search:focus { outline: none; }

.rec-player-panel {
  display: none;
  margin-bottom: 1rem;
  padding: 1rem 1.25rem;
  background: var(--surface2);
  border: 1px solid rgba(26, 154, 214, 0.35);
  border-radius: var(--radius);
  box-shadow: 0 0 0 1px rgba(26, 154, 214, 0.08);
}
.rec-player-panel.is-active { display: block; }
.rec-player-head {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  margin-bottom: 0.75rem;
  font-size: 0.95rem;
}
.rec-player-head .cc-icon { width: 1.1rem; height: 1.1rem; color: var(--brand-accent, #1a9ad6); }
.rec-playing-badge { margin-left: auto; }

.rec-player-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem 1rem;
  margin-bottom: 0.75rem;
  font-size: 0.88rem;
}
.rec-meta-item {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  color: var(--muted);
}
.rec-meta-item .cc-icon { width: 0.9rem; height: 0.9rem; opacity: 0.85; }

.rec-player-panel audio {
  width: 100%;
  max-width: none;
  height: 40px;
}
.rec-player-foot {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.5rem 1rem;
  margin-top: 0.65rem;
  font-size: 0.78rem;
  color: var(--muted);
}
.rec-player-foot code {
  font-family: ui-monospace, monospace;
  font-size: 0.75rem;
  word-break: break-all;
}
#playerFileWrap {
  display: inline-flex;
  align-items: flex-start;
  gap: 0.35rem;
  flex: 1;
  min-width: 0;
}
#playerFileWrap .cc-icon { width: 0.9rem; height: 0.9rem; flex-shrink: 0; margin-top: 0.1rem; }
.rec-dl-btn {
  display: inline-flex !important;
  align-items: center;
  gap: 0.35rem;
  text-decoration: none;
}
.rec-dl-btn .cc-icon { width: 0.85rem; height: 0.85rem; }

.rec-section-title { margin-top: 0.25rem; }
body[data-page="recordings"] .section-title.section-heading {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  font-size: 0.95rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--muted);
}
body[data-page="recordings"] .section-title.section-heading .cc-icon {
  width: 1rem;
  height: 1rem;
  opacity: 0.9;
}

.rec-table-card { padding: 0; overflow: hidden; }
.rec-table-card.loading { padding: 1.25rem; }
.rec-table-card .rec-table { margin: 0; }
.rec-table-foot {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  padding: 0.75rem 1rem;
  margin: 0;
  color: var(--muted);
  font-size: 0.85rem;
  border-top: 1px solid var(--border);
}
.rec-table-foot .cc-icon { width: 0.9rem; height: 0.9rem; opacity: 0.8; }

.rec-actions {
  display: flex;
  gap: 0.4rem;
  flex-wrap: wrap;
}
.rec-actions .btn {
  display: inline-flex;
  align-items: center;
  gap: 0.3rem;
  white-space: nowrap;
}
.rec-actions .btn .cc-icon { width: 0.8rem; height: 0.8rem; }

.rec-row-active td { background: rgba(26, 154, 214, 0.1) !important; }
.rec-row-active td:first-child { box-shadow: inset 3px 0 0 var(--brand-accent, #1a9ad6); }

table.rec-table tbody tr { cursor: pointer; }
table.rec-table tbody tr:hover td { background: var(--surface2); }
table.rec-table thead th {
  display: table-cell;
  vertical-align: middle;
}
table.rec-table thead th .cc-icon {
  width: 0.85rem;
  height: 0.85rem;
  vertical-align: -0.15em;
  margin-right: 0.3rem;
  opacity: 0.75;
}
table.rec-table .rec-caller {
  font-variant-numeric: tabular-nums;
  white-space: nowrap;
}
table.rec-table .rec-row-icon {
  width: 0.85rem;
  height: 0.85rem;
  opacity: 0.7;
  vertical-align: -0.12em;
  margin-right: 0.25rem;
}
table.rec-table .rec-file {
  font-size: 0.75rem;
  color: var(--muted);
  font-family: ui-monospace, monospace;
  max-width: 220px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
table.rec-table td .status-badge { font-size: 0.68rem; }

.rec-empty {
  display: flex;
  flex-direction: column;
  align-items: center;
  text-align: center;
  padding: 2.5rem 1rem;
  color: var(--muted);
}
.rec-empty > .cc-icon {
  width: 2.5rem;
  height: 2.5rem;
  opacity: 0.35;
  margin-bottom: 0.75rem;
}
.rec-empty p { margin-bottom: 0.75rem; }
.rec-empty .btn {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
}

body[data-page="recordings"] .footer-note a {
  display: inline-flex;
  align-items: center;
  gap: 0.25rem;
}
body[data-page="recordings"] .footer-note .cc-icon {
  width: 0.85rem;
  height: 0.85rem;
  opacity: 0.7;
  vertical-align: -0.12em;
  margin-right: 0.1rem;
}

@media (max-width: 720px) {
  table.rec-table .rec-col-file { display: none; }
}

.badge {
  display: inline-block;
  padding: 0.2rem 0.55rem;
  border-radius: 999px;
  font-size: 0.75rem;
  font-weight: 600;
}
.badge-ok { background: rgba(34,197,94,.2); color: var(--ok); }
.badge-warn { background: rgba(245,158,11,.2); color: var(--warn); }
.badge-err { background: rgba(239,68,68,.2); color: var(--err); }
.badge-muted { background: var(--surface2); color: var(--muted); }

/* Ikony statusu (inline SVG) */
.cc-icon {
  width: 1em;
  height: 1em;
  display: inline-block;
  vertical-align: -0.15em;
  flex-shrink: 0;
}
.cc-icon.status-pill-icon { width: 1.35rem; height: 1.35rem; }

.status-badge {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  padding: 0.22rem 0.55rem;
  border-radius: 999px;
  font-size: 0.72rem;
  font-weight: 600;
  line-height: 1.2;
  white-space: nowrap;
}
.status-badge .cc-icon { width: 0.95rem; height: 0.95rem; }
.status-ok { background: rgba(34,197,94,.18); color: var(--ok); }
.status-warn { background: rgba(245,158,11,.18); color: var(--warn); }
.status-err { background: rgba(239,68,68,.18); color: var(--err); }
.status-muted { background: var(--surface2); color: var(--muted); }

.status-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  gap: 0.35rem 0.5rem;
  padding: 0.4rem 0;
  border-bottom: 1px solid rgba(30, 58, 82, 0.55);
  font-size: 0.78rem;
}
.status-row:last-child { border-bottom: none; }
.status-row-label {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  color: var(--muted);
  min-width: 0;
}
.status-row-label > span {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.status-row-label .cc-icon { width: 0.9rem; height: 0.9rem; opacity: 0.85; flex-shrink: 0; }
.status-row-value {
  flex-shrink: 0;
  max-width: 58%;
  text-align: right;
}
.status-row-value .status-badge {
  white-space: normal;
  text-align: left;
  justify-content: flex-end;
}

/* —— Agent topbar —— */
.topbar-agent {
  padding: 0.45rem 1.25rem 0.4rem;
}
.topbar-agent .topbar-primary {
  gap: 0.65rem 1rem;
}
.topbar-agent #brandHeader {
  flex-shrink: 0;
}
.agent-topbar-workspace {
  display: flex;
  align-items: center;
  flex: 1 1 auto;
  min-width: 0;
  gap: 0.65rem;
}
.agent-topbar-cluster {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 0.5rem 0.75rem;
  min-width: 0;
  flex: 1 1 auto;
}
.agent-topbar-id {
  display: flex;
  align-items: baseline;
  gap: 0.45rem;
  flex-shrink: 0;
  padding-right: 0.75rem;
  border-right: 1px solid rgba(30, 58, 82, 0.65);
}
.agent-topbar-ext {
  font-size: 1.45rem;
  font-weight: 700;
  line-height: 1;
  color: var(--brand-accent, #1a9ad6);
  font-variant-numeric: tabular-nums;
}
.agent-topbar-name {
  font-size: 0.78rem;
  font-weight: 600;
  color: var(--muted);
  white-space: nowrap;
}
.agent-topbar-status-row {
  display: flex;
  flex-direction: row;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.4rem 0.5rem;
  min-width: 0;
  flex: 1 1 auto;
}
.agent-live-status {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  padding: 0.28rem 0.6rem;
  border-radius: 999px;
  border: 1px solid var(--border);
  background: rgba(0, 0, 0, 0.22);
  font-size: 0.74rem;
  font-weight: 600;
  white-space: nowrap;
  flex-shrink: 0;
  cursor: default;
}
.agent-live-dot {
  width: 0.45rem;
  height: 0.45rem;
  border-radius: 50%;
  background: var(--muted);
  flex-shrink: 0;
}
.agent-live-ok {
  border-color: rgba(34, 197, 94, 0.45);
  background: rgba(34, 197, 94, 0.12);
  color: #86efac;
}
.agent-live-ok .agent-live-dot {
  background: var(--ok);
  box-shadow: 0 0 0 2px rgba(34, 197, 94, 0.25);
  animation: agent-live-pulse 2s ease-in-out infinite;
}
.agent-live-warn {
  border-color: rgba(245, 158, 11, 0.45);
  background: rgba(245, 158, 11, 0.12);
  color: #fcd34d;
}
.agent-live-warn .agent-live-dot {
  background: var(--warn);
  animation: agent-live-pulse 1.2s ease-in-out infinite;
}
.agent-live-err {
  border-color: rgba(239, 68, 68, 0.45);
  background: rgba(239, 68, 68, 0.12);
  color: #fca5a5;
}
.agent-live-err .agent-live-dot {
  background: var(--err);
}
.agent-live-muted {
  border-color: var(--border);
  color: var(--muted);
}
.agent-live-ringing {
  color: #fde68a;
  border-color: rgba(245, 158, 11, 0.55);
  background: rgba(245, 158, 11, 0.14);
}
.agent-live-ringing .agent-live-dot {
  background: #f59e0b;
  box-shadow: 0 0 0 3px rgba(245, 158, 11, 0.25);
  animation: agent-live-pulse 0.8s ease-in-out infinite;
}
@keyframes agent-live-pulse {
  0%, 100% { opacity: 1; transform: scale(1); }
  50% { opacity: 0.55; transform: scale(0.85); }
}
.agent-live-clock {
  font-size: 0.62rem;
  color: var(--muted);
  font-variant-numeric: tabular-nums;
  white-space: nowrap;
  flex-shrink: 0;
  opacity: 0.85;
}
.agent-status-strip.agent-status-strip--bar {
  display: inline-flex;
  flex-direction: row;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.35rem;
  margin: 0;
  flex: 0 1 auto;
}
.agent-status-icon {
  position: relative;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 2.1rem;
  height: 2.1rem;
  border-radius: 8px;
  border: 1px solid var(--border);
  background: rgba(0, 0, 0, 0.2);
  cursor: default;
  flex-shrink: 0;
}
.agent-status-icon-svg {
  width: 1.15rem;
  height: 1.15rem;
}
.agent-status-ok {
  border-color: rgba(34, 197, 94, 0.4);
  background: rgba(34, 197, 94, 0.1);
  color: var(--ok);
}
.agent-status-warn {
  border-color: rgba(245, 158, 11, 0.4);
  background: rgba(245, 158, 11, 0.1);
  color: var(--warn);
}
.agent-status-err {
  border-color: rgba(239, 68, 68, 0.4);
  background: rgba(239, 68, 68, 0.1);
  color: var(--err);
}
.agent-status-icon::after {
  content: attr(data-tip);
  position: absolute;
  left: 50%;
  top: calc(100% + 6px);
  transform: translateX(-50%);
  padding: 0.35rem 0.55rem;
  border-radius: 6px;
  background: #0a1620;
  border: 1px solid var(--border);
  color: var(--text);
  font-size: 0.68rem;
  font-weight: 500;
  white-space: nowrap;
  pointer-events: none;
  opacity: 0;
  visibility: hidden;
  transition: opacity 0.15s ease, visibility 0.15s ease;
  z-index: 200;
  box-shadow: 0 4px 12px rgba(0, 0, 0, 0.35);
}
.agent-status-icon:hover::after,
.agent-status-icon:focus-visible::after {
  opacity: 1;
  visibility: visible;
}
.agent-topbar-waiting {
  display: none;
  padding: 0.28rem 0.6rem;
  border-radius: 999px;
  font-size: 0.72rem;
  font-weight: 700;
  color: #fde68a;
  background: rgba(245, 158, 11, 0.18);
  border: 1px solid rgba(245, 158, 11, 0.4);
  white-space: nowrap;
  flex-shrink: 0;
}
.agent-topbar-waiting.is-visible {
  display: inline-flex;
  align-items: center;
}
.agent-topbar-hint {
  display: none;
  margin: 0;
  font-size: 0.7rem;
  color: var(--warn);
  line-height: 1.3;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  max-width: 12rem;
}
.agent-topbar-hint.is-visible {
  display: block;
  flex-shrink: 1;
}

body[data-page^="agent"] {
  overflow: hidden;
  height: 100dvh;
}
body[data-page^="agent"] .brand-org,
body[data-page^="agent"] .brand-host {
  display: none;
}
body[data-page^="agent"] .topbar-page-title {
  display: none;
}

.agent-status-strip:not(.agent-status-strip--bar) {
  display: grid;
  grid-template-columns: 1fr;
  gap: 0.35rem;
  margin-bottom: 0.65rem;
}
.status-pill {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0.5rem 0.65rem;
  border-radius: 8px;
  border: 1px solid var(--border);
  background: var(--surface2);
  min-width: 0;
}
.status-pill-ok { border-color: rgba(34,197,94,.35); background: rgba(34,197,94,.06); }
.status-pill-ok .status-pill-icon { color: var(--ok); }
.status-pill-warn { border-color: rgba(245,158,11,.35); background: rgba(245,158,11,.06); }
.status-pill-warn .status-pill-icon { color: var(--warn); }
.status-pill-err { border-color: rgba(239,68,68,.35); background: rgba(239,68,68,.06); }
.status-pill-err .status-pill-icon { color: var(--err); }
.status-pill-text { display: flex; flex-direction: column; line-height: 1.25; min-width: 0; flex: 1; }
.status-pill-text strong { font-size: 0.78rem; font-weight: 600; }
.status-pill-text span { font-size: 0.7rem; color: var(--muted); }

.section-heading {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  font-size: 0.75rem;
  text-transform: uppercase;
  letter-spacing: .05em;
  color: var(--muted);
  margin-bottom: 0.5rem;
}
.section-heading .cc-icon { width: 0.95rem; height: 0.95rem; opacity: 0.9; }

.btn {
  display: inline-block;
  padding: 0.55rem 1rem;
  border-radius: 8px;
  border: none;
  font-size: 0.9rem;
  font-weight: 500;
  cursor: pointer;
  text-align: center;
}
.btn-primary { background: var(--accent); color: #fff; }
.btn-primary:hover { background: var(--accent-hover); text-decoration: none; color: #fff; }
.btn-secondary { background: var(--surface2); color: var(--text); border: 1px solid var(--border); }
.btn-secondary:hover { background: var(--border); }
.btn-block { display: block; width: 100%; margin-top: 0.5rem; }
.btn-sm { padding: 0.35rem 0.75rem; font-size: 0.8rem; }

.stat-row {
  display: flex;
  justify-content: space-between;
  padding: 0.4rem 0;
  border-bottom: 1px solid var(--border);
  font-size: 0.9rem;
}
.stat-row:last-child { border-bottom: none; }

.hero {
  text-align: center;
  padding: 2rem 1rem;
  margin-bottom: 1.5rem;
}
.hero h2 { font-size: 1.5rem; margin-bottom: 0.5rem; }
.hero p { color: var(--muted); max-width: 560px; margin: 0 auto; }

.dash-kpi { margin-bottom: 1.25rem; }
.dash-health-strip { margin-top: 0; margin-bottom: 1rem; }

.dash-hero {
  text-align: center;
  padding: 1.25rem 1rem;
  margin-bottom: 1.5rem;
}
.dash-hero-title {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.45rem;
  font-size: 1.25rem;
  margin-bottom: 0.75rem;
}
.dash-hero-title .cc-icon { width: 1.1rem; height: 1.1rem; opacity: 0.9; }

.dash-flow {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  align-items: center;
  gap: 0.35rem 0.5rem;
  font-size: 0.85rem;
  color: var(--muted);
  margin-bottom: 0.85rem;
}
.dash-flow .flow-step {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  background: var(--surface2);
  padding: 0.3rem 0.65rem;
  border-radius: 6px;
  white-space: nowrap;
  border: 1px solid var(--border);
}
.dash-flow .flow-step .cc-icon { width: 0.85rem; height: 0.85rem; opacity: 0.85; }
.dash-flow .flow-arrow { color: var(--border); user-select: none; }

.dash-status-line {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  align-items: center;
  gap: 0.4rem 0.5rem;
  font-size: 0.85rem;
  color: var(--muted);
}
.dash-status-line.loading { font-style: italic; }

.dash-agents {
  grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
  margin-bottom: 1.5rem;
}
.dash-agents.loading { color: var(--muted); font-style: italic; }

.dash-agent-card { text-align: left; }
.dash-agent-card-head {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 0.75rem;
  margin-bottom: 0.65rem;
}
.dash-agent-label {
  font-size: 0.9rem;
  font-weight: 600;
  color: var(--text);
  margin-top: 0.2rem;
}
.dash-agent-card .wall-agent-ext {
  font-size: 2.25rem;
  margin: 0;
  text-align: left;
}
.dash-agent-card .wall-agent-strip { margin-bottom: 0.75rem; }
.dash-agent-card .btn-primary {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.4rem;
}
.dash-agent-card .btn-primary .cc-icon { width: 0.95rem; height: 0.95rem; }

body[data-page="start"] .section-title.section-heading {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  font-size: 0.95rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--muted);
}
body[data-page="start"] .section-title.section-heading .cc-icon {
  width: 1rem;
  height: 1rem;
  opacity: 0.9;
}

.dash-tools {
  grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
  margin-bottom: 1.5rem;
}
.dash-tool-title {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  font-size: 1rem;
  margin-bottom: 0.5rem;
}
.dash-tool-title .cc-icon { width: 1rem; height: 1rem; opacity: 0.9; }
.dash-tool-card .btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.35rem;
}
.dash-tool-card .btn .cc-icon { width: 0.9rem; height: 0.9rem; }
.dash-ivr-map {
  display: grid;
  gap: 0.35rem;
  margin-bottom: 0.75rem !important;
}
.dash-ivr-map span {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
}
.dash-ivr-map .cc-icon { width: 0.85rem; height: 0.85rem; opacity: 0.8; }
#recLatest {
  display: flex;
  align-items: center;
  gap: 0.35rem;
  flex-wrap: wrap;
}
#recLatest .cc-icon { width: 0.9rem; height: 0.9rem; opacity: 0.85; flex-shrink: 0; }

body[data-page="start"] .footer-note a {
  display: inline-flex;
  align-items: center;
  gap: 0.25rem;
}
body[data-page="start"] .footer-note a .cc-icon {
  width: 0.85rem;
  height: 0.85rem;
  opacity: 0.7;
}

.agent-card-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 0.75rem;
  margin-bottom: 0.5rem;
}
.agent-card-ext {
  font-size: 2rem;
  font-weight: 700;
  line-height: 1;
  color: var(--brand-accent, #1a9ad6);
}
.agent-card-desc { margin-bottom: 0.75rem !important; }

.agent-queue-grid {
  display: grid;
  gap: 0.4rem;
  margin-bottom: 1rem;
}
.agent-queue-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 0.5rem;
  padding: 0.45rem 0.6rem;
  background: var(--surface2);
  border-radius: 6px;
  font-size: 0.8rem;
}
.agent-queue-row .q-name {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  color: var(--muted);
  min-width: 0;
}
.agent-queue-row .q-row-icon { width: 0.85rem; height: 0.85rem; opacity: 0.8; flex-shrink: 0; }
.q-row-badges {
  display: inline-flex;
  align-items: center;
  gap: 0.3rem;
  flex-shrink: 0;
  flex-wrap: wrap;
  justify-content: flex-end;
}
.wall-label > span:first-child .cc-icon,
.wall-label .cc-icon {
  width: 0.85rem;
  height: 0.85rem;
  vertical-align: -0.12em;
  margin-right: 0.15rem;
  opacity: 0.85;
}
.wall-stat-badge { font-size: 1.1rem; }
.wall-stat-badge .status-badge { font-size: 0.9rem; }
.wall-kpi-val.wall-stat-badge { font-size: 1.1rem; }
.wall-kpi-val.wall-stat-badge .status-badge { font-size: 0.9rem; }
.agent-pill > span:first-child {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
}
.agent-pill .cc-icon { width: 0.9rem; height: 0.9rem; opacity: 0.85; }

.dash-tool-stat {
  font-size: 1.6rem;
  font-weight: 700;
  line-height: 1.1;
  margin: 0.35rem 0 0.5rem;
}
.dash-tool-sub { font-size: 0.8rem !important; margin-bottom: 0.75rem !important; }

/* ── Dashboard supervisora ── */
body[data-page="start"] .dash-supervisor { padding-bottom: 2rem; }

.dash-supervisor-hero {
  display: flex;
  flex-wrap: wrap;
  justify-content: space-between;
  align-items: flex-start;
  gap: 1rem;
  padding: 1.15rem 1.35rem;
  margin-bottom: 0.85rem;
  background: linear-gradient(135deg, rgba(11, 95, 140, 0.14) 0%, var(--surface2) 50%, var(--surface) 100%);
  border: 1px solid rgba(26, 154, 214, 0.18);
}
.dash-pulpit-title {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  font-size: 1.15rem;
  font-weight: 700;
  margin: 0 0 0.35rem;
  color: #fff;
}
.dash-pulpit-title .cc-icon { width: 1.05rem; height: 1.05rem; opacity: 0.9; }
.dash-pulpit-desc {
  margin: 0;
  font-size: 0.84rem;
  color: var(--muted);
  max-width: 42rem;
  line-height: 1.5;
}
.dash-pulpit-desc a { color: var(--accent); font-weight: 500; }
.dash-pulpit-meta {
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  gap: 0.2rem;
  font-size: 0.78rem;
  color: var(--muted);
}
.dash-pulpit-did strong { color: var(--accent); }

.dash-live-strip-wrap { margin-bottom: 1rem; }
.dash-live-strip-wrap.loading {
  color: var(--muted);
  font-size: 0.84rem;
  font-style: italic;
  padding: 0.65rem 0;
}
.dash-live-strip {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.5rem 0.75rem;
  padding: 0.65rem 1rem;
  background: var(--surface2);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  font-size: 0.84rem;
}
.dash-live-strip--warn {
  border-color: rgba(245, 158, 11, 0.4);
  background: rgba(245, 158, 11, 0.06);
}
.dash-live-strip--err { border-color: rgba(239, 68, 68, 0.35); }
.dash-live-label {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  font-weight: 600;
  color: var(--text);
  margin-right: 0.15rem;
}
.dash-live-label .cc-icon { width: 0.9rem; height: 0.9rem; color: var(--accent); }
.dash-live-metric { color: var(--muted); }
.dash-live-metric strong { color: var(--text); font-weight: 700; }
.dash-live-sep { color: var(--border); user-select: none; }
.dash-live-trunk .status-badge { font-size: 0.78rem; }
.dash-live-btn { margin-left: auto; }
.dash-tools-compact { grid-template-columns: repeat(auto-fit, minmax(14rem, 1fr)); }
.dash-tool-card--live {
  border-color: rgba(26, 154, 214, 0.35);
  background: linear-gradient(180deg, rgba(26, 154, 214, 0.08) 0%, var(--surface) 100%);
}

.wallboard-sub {
  font-size: 0.78rem;
  color: var(--muted);
  margin: 0.35rem 0 0;
}

.dash-supervisor-hero-left { min-width: 12rem; }
.dash-supervisor-hero-right {
  flex: 1;
  min-width: 16rem;
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
  align-items: flex-start;
}
.dash-clock {
  font-size: 2rem;
  font-weight: 700;
  font-variant-numeric: tabular-nums;
  letter-spacing: 0.02em;
  line-height: 1.1;
  color: #fff;
}
.dash-clock-date {
  font-size: 0.82rem;
  color: var(--muted);
  margin-top: 0.2rem;
  margin-bottom: 0.5rem;
}
.dash-supervisor-tagline {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  font-size: 0.84rem;
  color: var(--muted);
  margin: 0;
}
.dash-supervisor-tagline .cc-icon { width: 0.95rem; height: 0.95rem; opacity: 0.85; }
.dash-flow-compact {
  font-size: 0.78rem;
  padding: 0.45rem 0.65rem;
  background: rgba(0, 0, 0, 0.15);
  border-radius: 8px;
  border: 1px solid var(--border);
}

.dash-kpi-live { margin-bottom: 0.75rem; }
.dash-kpi-stats {
  margin-bottom: 1.25rem;
  grid-template-columns: repeat(auto-fit, minmax(9.5rem, 1fr));
}
.dash-stat-kpi {
  background: linear-gradient(180deg, var(--surface2) 0%, var(--surface) 100%);
}
.dash-stat-kpi .wall-kpi-val {
  font-size: 1.65rem;
  font-variant-numeric: tabular-nums;
}
.dash-val-ok { color: var(--ok) !important; }
.dash-val-warn { color: var(--warn) !important; }
.dash-val-err { color: var(--err) !important; }
.dash-val-muted { color: var(--muted) !important; }

.dash-section-title { margin-top: 0.25rem; }

.dash-charts-grid {
  display: grid;
  gap: 1rem;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  margin-bottom: 1.5rem;
}
@media (max-width: 960px) {
  .dash-charts-grid { grid-template-columns: 1fr; }
}
.dash-chart-card {
  padding: 1rem 1.1rem 0.85rem;
  background: linear-gradient(180deg, var(--surface2) 0%, var(--surface) 100%);
  border: 1px solid var(--border);
  overflow: hidden;
}
.dash-chart-wide { grid-column: span 1; }
@media (min-width: 961px) {
  .dash-chart-wide { grid-column: span 1; }
  .dash-chart-agents { grid-column: 1 / -1; }
}
.dash-chart-head {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 0.5rem;
  margin-bottom: 0.65rem;
}
.dash-chart-title {
  font-size: 0.92rem;
  font-weight: 600;
  margin: 0;
  color: #fff;
}
.dash-chart-sub {
  font-size: 0.72rem;
  color: var(--muted);
  white-space: nowrap;
}
.dash-chart-body {
  min-height: 180px;
  position: relative;
}
.dash-chart-svg {
  display: block;
  overflow: visible;
}
.dash-chart-legend {
  display: flex;
  flex-wrap: wrap;
  gap: 0.65rem 1rem;
  margin-top: 0.65rem;
  padding-top: 0.55rem;
  border-top: 1px solid rgba(30, 58, 82, 0.6);
  font-size: 0.76rem;
  color: var(--muted);
}
.dash-legend-item {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
}
.dash-legend-item strong {
  color: var(--text);
  font-weight: 600;
}
.dash-legend-swatch {
  width: 0.55rem;
  height: 0.55rem;
  border-radius: 2px;
  flex-shrink: 0;
}
.dash-chart-empty {
  font-size: 0.78rem;
  color: var(--muted);
  margin: 0.5rem 0 0;
  font-style: italic;
}
.dash-chart-empty-inline {
  font-size: 0.82rem;
  color: var(--muted);
  font-style: italic;
  padding: 0.5rem 0;
}

.dash-donut-wrap {
  position: relative;
  display: flex;
  align-items: center;
  justify-content: center;
  min-height: 160px;
}
.dash-chart-donut {
  min-height: 160px;
  width: 160px;
  margin: 0 auto;
}
.dash-donut-center {
  position: absolute;
  inset: 0;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  pointer-events: none;
}
.dash-donut-center-val {
  font-size: 1.35rem;
  font-weight: 700;
  font-variant-numeric: tabular-nums;
  line-height: 1.1;
}
.dash-donut-center-lbl {
  font-size: 0.68rem;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 0.05em;
  margin-top: 0.15rem;
}

.dash-agent-bars {
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
  padding: 0.25rem 0 0.35rem;
}
.dash-agent-bar-row {
  display: grid;
  grid-template-columns: minmax(8rem, 1fr) minmax(0, 2fr) auto;
  gap: 0.65rem;
  align-items: center;
}
@media (max-width: 640px) {
  .dash-agent-bar-row {
    grid-template-columns: 1fr;
    gap: 0.35rem;
  }
}
.dash-agent-bar-meta {
  display: flex;
  flex-direction: column;
  gap: 0.1rem;
  min-width: 0;
}
.dash-agent-bar-ext {
  font-size: 0.72rem;
  font-weight: 700;
  color: var(--accent);
}
.dash-agent-bar-name {
  font-size: 0.82rem;
  color: var(--text);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.dash-agent-bar-track {
  height: 0.55rem;
  background: rgba(30, 58, 82, 0.65);
  border-radius: 99px;
  overflow: hidden;
}
.dash-agent-bar-fill {
  height: 100%;
  border-radius: 99px;
  background: linear-gradient(90deg, rgba(26, 154, 214, 0.55) 0%, var(--accent) 100%);
  box-shadow: 0 0 12px rgba(26, 154, 214, 0.35);
  transition: width 0.45s ease;
  min-width: 0;
}
.dash-agent-bar-stats {
  font-size: 0.76rem;
  color: var(--muted);
  white-space: nowrap;
}
.dash-agent-bar-stats strong { color: var(--text); }
.dash-agent-bar-time { color: var(--accent); }

.queue-overview-grid {
  display: grid;
  gap: 1rem;
  grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
}
.queue-overview-card {
  background: var(--surface2);
  border-radius: 8px;
  padding: 0.85rem 1rem;
}
.queue-overview-card h3 {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  font-size: 0.9rem;
  margin-bottom: 0.5rem;
  font-weight: 600;
}
.queue-overview-card h3 .cc-icon { width: 1rem; height: 1rem; opacity: 0.9; flex-shrink: 0; }
.queue-overview-card .q-wait {
  font-size: 1.75rem;
  font-weight: 700;
  line-height: 1;
  margin: 0.35rem 0;
}
.queue-member-list { margin-top: 0.6rem; }
.queue-member-list .agent-pill { margin-bottom: 0.35rem; font-size: 0.85rem; }

.footer-note {
  margin-top: 2rem;
  padding-top: 1rem;
  border-top: 1px solid var(--border);
  color: var(--muted);
  font-size: 0.8rem;
  text-align: center;
}

.agent-layout {
  display: grid;
  grid-template-columns: minmax(300px, 360px) 1fr;
  gap: 0;
  height: calc(100dvh - 52px);
  min-height: 0;
  overflow: hidden;
}
@media (max-width: 900px) {
  .agent-layout {
    grid-template-columns: 1fr;
    grid-template-rows: auto 1fr;
    height: auto;
    min-height: calc(100dvh - 52px);
    overflow: visible;
  }
}

.agent-sidebar {
  background: var(--surface);
  border-right: 1px solid var(--border);
  padding: 0.85rem 1rem;
  overflow-x: hidden;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
}
.agent-sidebar h2 { font-size: 1rem; margin-bottom: 1rem; }
.agent-queues-section {
  flex: 1;
  min-height: 0;
  margin-bottom: 0.5rem;
}
.agent-queues-heading {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
  margin-bottom: 0.65rem;
}
.agent-queues-heading .section-heading {
  margin-bottom: 0;
}
.agent-queues-summary {
  font-size: 0.68rem;
  font-weight: 600;
  color: var(--muted);
  padding: 0.2rem 0.5rem;
  border-radius: 999px;
  background: rgba(0, 0, 0, 0.2);
  border: 1px solid var(--border);
  white-space: nowrap;
  flex-shrink: 0;
}
.agent-queues-summary.has-calls {
  color: #fde68a;
  background: rgba(245, 158, 11, 0.15);
  border-color: rgba(245, 158, 11, 0.4);
}
.agent-sidebar section { margin-bottom: 1rem; }
.agent-sidebar h3 {
  font-size: 0.75rem;
  text-transform: uppercase;
  letter-spacing: .05em;
  color: var(--muted);
  margin-bottom: 0.5rem;
}

.agent-main {
  background: var(--bg);
  display: flex;
  flex-direction: column;
  min-height: 0;
  min-width: 0;
  padding: 0.65rem 0.75rem 0.75rem 0.5rem;
  overflow: hidden;
}

.agent-phone-panel {
  flex: 1;
  display: flex;
  flex-direction: column;
  min-height: 0;
  border-radius: 12px;
  border: 1px solid var(--border);
  background: var(--surface);
  overflow: hidden;
  box-shadow: 0 8px 32px rgba(0, 0, 0, 0.28);
}

.agent-phone-toolbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  padding: 0.45rem 0.65rem;
  background: linear-gradient(180deg, var(--surface2) 0%, var(--surface) 100%);
  border-bottom: 1px solid var(--border);
  flex-shrink: 0;
}
.agent-phone-toolbar-title {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  min-width: 0;
}
.agent-phone-toolbar-icon .cc-icon {
  width: 1rem;
  height: 1rem;
  color: var(--brand-accent, #1a9ad6);
}
.agent-phone-toolbar-label {
  font-size: 0.78rem;
  font-weight: 600;
  color: var(--text);
  white-space: nowrap;
}
.agent-phone-reg {
  font-size: 0.65rem;
  font-weight: 600;
  padding: 0.12rem 0.45rem;
  border-radius: 999px;
  border: 1px solid var(--border);
  white-space: nowrap;
}
.agent-phone-reg--loading {
  color: var(--muted);
  background: rgba(0, 0, 0, 0.15);
}
.agent-phone-reg--ok {
  color: #86efac;
  background: rgba(34, 197, 94, 0.12);
  border-color: rgba(34, 197, 94, 0.35);
}
.agent-phone-reg--warn {
  color: #fcd34d;
  background: rgba(245, 158, 11, 0.12);
  border-color: rgba(245, 158, 11, 0.35);
}
.agent-phone-reg--err {
  color: #fca5a5;
  background: rgba(239, 68, 68, 0.12);
  border-color: rgba(239, 68, 68, 0.35);
}
.agent-phone-toolbar-actions {
  display: flex;
  align-items: center;
  gap: 0.35rem;
  flex-shrink: 0;
}
.agent-phone-toolbtn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 2rem;
  height: 2rem;
  padding: 0;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: rgba(0, 0, 0, 0.2);
  color: var(--muted);
  cursor: pointer;
  transition: color 0.15s, border-color 0.15s, background 0.15s;
}
.agent-phone-toolbtn:hover {
  color: var(--text);
  border-color: rgba(26, 154, 214, 0.45);
  background: rgba(26, 154, 214, 0.1);
}
.agent-phone-toolbtn .cc-icon {
  width: 0.95rem;
  height: 0.95rem;
}

.agent-phone-viewport {
  flex: 1;
  position: relative;
  min-height: 0;
  background: #e8eef2;
}
.agent-phone-viewport iframe {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  border: none;
  display: block;
  background: #fff;
}

.agent-phone-loading {
  position: absolute;
  inset: 0;
  z-index: 3;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 0.5rem;
  padding: 1.5rem;
  text-align: center;
  background: rgba(10, 18, 24, 0.94);
  backdrop-filter: blur(4px);
}
.agent-phone-loading.is-hidden {
  display: none;
}
.agent-softphone-local-panel {
  position: absolute;
  inset: 0;
  z-index: 2;
  display: flex;
  flex-direction: column;
  justify-content: center;
  gap: 0.75rem;
  padding: 1.5rem 1.75rem;
  background: rgba(10, 18, 24, 0.96);
  color: #e8eef2;
}
.agent-softphone-local-panel[hidden] {
  display: none !important;
}
.agent-softphone-local-title {
  margin: 0;
  font-size: 1.05rem;
  font-weight: 600;
}
.agent-softphone-local-panel p {
  margin: 0;
  line-height: 1.45;
}
.agent-softphone-local-panel code {
  font-size: 0.9em;
}
.agent-phone-loading-spinner {
  width: 2.25rem;
  height: 2.25rem;
  border: 3px solid rgba(26, 154, 214, 0.2);
  border-top-color: var(--brand-accent, #1a9ad6);
  border-radius: 50%;
  animation: agent-phone-spin 0.85s linear infinite;
}
@keyframes agent-phone-spin {
  to { transform: rotate(360deg); }
}
.agent-phone-loading-title {
  margin: 0;
  font-size: 0.9rem;
  font-weight: 600;
  color: var(--text);
}
.agent-phone-loading-sub {
  margin: 0;
  font-size: 0.75rem;
  color: var(--muted);
  max-width: 22rem;
  line-height: 1.4;
}

body[data-page^="agent"].phone-panel-fs .agent-phone-panel {
  border-radius: 0;
  border: none;
}

body[data-page^="agent"] .section-heading {
  margin-top: 0;
}

.agent-alert {
  display: none;
  margin-bottom: 1rem;
  padding: 0.75rem 0.85rem;
  border-radius: 10px;
  background: rgba(245, 158, 11, 0.1);
  border: 1px solid rgba(245, 158, 11, 0.35);
  font-size: 0.84rem;
  color: #fcd34d;
  line-height: 1.45;
}
.agent-alert.is-visible {
  display: flex;
  align-items: flex-start;
  gap: 0.55rem;
}
.agent-alert.is-ringing {
  background: linear-gradient(135deg, rgba(245, 158, 11, 0.16) 0%, rgba(239, 68, 68, 0.08) 100%);
  border-color: rgba(245, 158, 11, 0.55);
  box-shadow: 0 0 0 1px rgba(245, 158, 11, 0.12), 0 8px 24px rgba(245, 158, 11, 0.12);
  animation: agent-incoming-pulse 1.6s ease-in-out infinite;
}
.agent-alert.is-connected {
  background: rgba(34, 197, 94, 0.12);
  border-color: rgba(34, 197, 94, 0.4);
  color: #86efac;
  animation: none;
  box-shadow: none;
}
.agent-alert .cc-icon { width: 1rem; height: 1rem; flex-shrink: 0; margin-top: 0.15rem; color: inherit; }
.agent-alert.is-connected .cc-icon { color: #86efac; }
.agent-alert strong { color: #fde68a; }
.agent-alert.is-connected strong { color: #bbf7d0; }
.agent-incoming-alert-icon {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 2rem;
  height: 2rem;
  border-radius: 999px;
  background: rgba(245, 158, 11, 0.18);
  flex-shrink: 0;
  animation: agent-incoming-ring 1.4s ease-out infinite;
}
.agent-incoming-alert-icon .cc-icon { width: 1.1rem; height: 1.1rem; margin: 0; color: #fbbf24; }
.agent-incoming-alert-caller {
  display: block;
  margin-top: 0.2rem;
  font-size: 1.05rem;
  font-weight: 700;
  letter-spacing: 0.02em;
  color: #fff7ed;
}
.agent-incoming-alert-name,
.agent-incoming-alert-queue {
  display: block;
  margin-top: 0.15rem;
  font-size: 0.78rem;
  color: #fde68a;
  opacity: 0.92;
}

@keyframes agent-incoming-pulse {
  0%, 100% { border-color: rgba(245, 158, 11, 0.45); box-shadow: 0 0 0 0 rgba(245, 158, 11, 0.15); }
  50% { border-color: rgba(251, 191, 36, 0.85); box-shadow: 0 0 0 4px rgba(245, 158, 11, 0.08); }
}
@keyframes agent-incoming-ring {
  0% { transform: scale(1); box-shadow: 0 0 0 0 rgba(245, 158, 11, 0.35); }
  70% { transform: scale(1.04); box-shadow: 0 0 0 10px rgba(245, 158, 11, 0); }
  100% { transform: scale(1); box-shadow: 0 0 0 0 rgba(245, 158, 11, 0); }
}

.agent-kpi-row {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 0.45rem;
  margin-bottom: 1rem;
}
.agent-kpi {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 0.15rem;
  background: var(--surface2);
  border-radius: 8px;
  padding: 0.55rem 0.4rem;
  text-align: center;
  border: 1px solid transparent;
}
.agent-kpi.has-waiting {
  border-color: rgba(245, 158, 11, 0.35);
  background: rgba(245, 158, 11, 0.06);
}
.agent-kpi-icon { color: var(--muted); opacity: 0.9; }
.agent-kpi-icon .cc-icon { width: 1.1rem; height: 1.1rem; }
.agent-kpi.has-waiting .agent-kpi-icon { color: var(--warn); }
.agent-kpi-val {
  font-size: 1.15rem;
  font-weight: 700;
  line-height: 1.1;
  max-width: 100%;
}
.agent-kpi-val .status-badge {
  font-size: 0.62rem;
  padding: 0.18rem 0.4rem;
}
.agent-kpi-val.has-waiting { color: var(--warn); }
.agent-kpi-lbl {
  font-size: 0.62rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--muted);
}

#queueCards {
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
}

.agent-q-card {
  background: linear-gradient(180deg, rgba(21, 42, 61, 0.95) 0%, var(--surface2) 100%);
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 0.9rem;
  transition: border-color 0.2s, box-shadow 0.2s;
}
.agent-q-card.is-active {
  border-color: rgba(34, 197, 94, 0.4);
  box-shadow: inset 3px 0 0 var(--ok);
}
.agent-q-card.has-calls {
  border-color: rgba(245, 158, 11, 0.5);
  box-shadow: 0 0 0 1px rgba(245, 158, 11, 0.12);
  animation: agent-q-pulse 2.5s ease-in-out infinite;
}
.agent-q-card.is-active.has-calls {
  box-shadow: inset 3px 0 0 var(--ok), 0 0 12px rgba(245, 158, 11, 0.15);
}
@keyframes agent-q-pulse {
  0%, 100% { border-color: rgba(245, 158, 11, 0.35); }
  50% { border-color: rgba(245, 158, 11, 0.65); }
}

.agent-q-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 0.5rem;
  margin-bottom: 0.65rem;
}
.agent-q-title {
  display: flex;
  align-items: flex-start;
  gap: 0.55rem;
  min-width: 0;
  flex: 1;
}
.agent-q-num {
  display: flex;
  align-items: center;
  justify-content: center;
  min-width: 2.1rem;
  height: 2.1rem;
  padding: 0 0.35rem;
  border-radius: 8px;
  background: rgba(26, 154, 214, 0.12);
  border: 1px solid rgba(26, 154, 214, 0.3);
  color: var(--brand-accent, #1a9ad6);
  font-size: 0.8rem;
  font-weight: 700;
  font-variant-numeric: tabular-nums;
  flex-shrink: 0;
}
.agent-q-title h4 {
  margin: 0 0 0.12rem;
  font-size: 0.9rem;
  font-weight: 600;
  line-height: 1.2;
}
.agent-q-desc {
  margin: 0;
  font-size: 0.68rem;
  color: var(--muted);
  line-height: 1.3;
}
.agent-q-head .status-badge {
  flex-shrink: 0;
  font-size: 0.65rem;
  max-width: 6.5rem;
  white-space: normal;
  text-align: left;
  line-height: 1.2;
}

.agent-q-wait {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0.55rem 0.65rem;
  margin-bottom: 0.5rem;
  border-radius: 8px;
  background: rgba(0, 0, 0, 0.2);
  border: 1px solid rgba(30, 58, 82, 0.55);
}
.agent-q-wait.has-calls {
  background: rgba(245, 158, 11, 0.12);
  border-color: rgba(245, 158, 11, 0.35);
}
.agent-q-wait-icon {
  width: 1rem;
  height: 1rem;
  flex-shrink: 0;
  opacity: 0.7;
  color: var(--muted);
}
.agent-q-wait.has-calls .agent-q-wait-icon {
  color: var(--warn);
  opacity: 1;
}
.agent-q-wait-num {
  font-size: 1.5rem;
  font-weight: 700;
  line-height: 1;
  font-variant-numeric: tabular-nums;
  color: var(--text);
  min-width: 1.25rem;
}
.agent-q-wait.has-calls .agent-q-wait-num {
  color: var(--warn);
}
.agent-q-wait-txt {
  font-size: 0.72rem;
  color: var(--muted);
  line-height: 1.25;
}
.agent-q-wait.has-calls .agent-q-wait-txt {
  color: #fcd34d;
  font-weight: 500;
}

.agent-q-hint {
  margin: 0 0 0.55rem;
  font-size: 0.68rem;
  color: var(--muted);
  line-height: 1.35;
}
.agent-q-card.is-active .agent-q-hint {
  color: rgba(134, 239, 172, 0.85);
}

.agent-q-actions {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.45rem;
}
.agent-q-actions .btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.35rem;
  padding: 0.45rem 0.5rem;
  font-size: 0.78rem;
}
.agent-q-actions .btn .cc-icon {
  width: 0.85rem;
  height: 0.85rem;
}
.agent-q-actions .btn:disabled {
  opacity: 0.4;
  cursor: not-allowed;
}
.agent-q-card:not(.is-active) .btn-queue-logout:not(:hover) {
  opacity: 0.65;
}
.agent-q-card.is-active .btn-queue-login:not(:hover) {
  opacity: 0.65;
}

.queue-state-icon {
  width: 1.85rem;
  height: 1.85rem;
  padding: 0.32rem;
  border-radius: 8px;
  background: var(--surface);
  flex-shrink: 0;
}
.queue-state-on { color: var(--ok); background: rgba(34,197,94,.12); }
.queue-state-off { color: var(--muted); }
.queue-state-warn { color: var(--warn); background: rgba(245,158,11,.12); }

.agent-toast {
  display: none;
  margin-bottom: 0.75rem;
  padding: 0.55rem 0.7rem;
  border-radius: 8px;
  font-size: 0.8rem;
  line-height: 1.35;
  align-items: flex-start;
  gap: 0.45rem;
}
.agent-toast.is-visible { display: flex; }

.agent-shortcuts {
  display: grid;
  gap: 0.4rem;
}
.agent-shortcuts .btn-block { margin-top: 0; }

.agent-toast.ok { background: rgba(34, 197, 94, 0.12); border: 1px solid rgba(34, 197, 94, 0.35); color: #86efac; }
.agent-toast.warn { background: rgba(245, 158, 11, 0.12); border: 1px solid rgba(245, 158, 11, 0.35); color: #fcd34d; }
.agent-toast.err { background: rgba(239, 68, 68, 0.12); border: 1px solid rgba(239, 68, 68, 0.35); color: #fca5a5; }
.agent-toast .cc-icon { width: 1rem; height: 1rem; flex-shrink: 0; margin-top: 0.1rem; }

.agent-shortcuts .btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.4rem;
}
.agent-shortcuts .cc-icon { width: 0.9rem; height: 0.9rem; opacity: 0.85; }

.agent-debug-log {
  display: none;
  margin-top: 0.75rem;
  max-height: 140px;
  overflow: auto;
  padding: 0.5rem;
  background: #0a0a0a;
  border: 1px solid var(--border);
  border-radius: 6px;
  font-family: ui-monospace, monospace;
  font-size: 0.65rem;
  color: #a3e635;
  line-height: 1.4;
}
.agent-debug-log.is-visible { display: block; }

.agent-sidebar-footer {
  margin-top: auto;
  padding-top: 0.65rem;
  border-top: 1px solid var(--border);
  display: flex;
  flex-direction: column;
  gap: 0.4rem;
}
.agent-footer-btn {
  width: 100%;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.35rem;
}
.agent-footer-btn .cc-icon { width: 0.85rem; height: 0.85rem; }
.agent-footer-meta {
  font-size: 0.65rem;
  color: var(--muted);
  text-align: center;
}

@media (max-width: 900px) {
  .topbar-agent {
    padding: 0.5rem 0.85rem 0.4rem;
  }
  .agent-topbar-hint.is-visible {
    max-width: none;
    white-space: normal;
  }
}
@media (max-width: 640px) {
  .agent-topbar-id {
    padding-right: 0.45rem;
  }
  .agent-status-icon {
    width: 1.95rem;
    height: 1.95rem;
  }
}

@media (max-width: 900px) {
  body[data-page^="agent"] {
    overflow: auto;
    height: auto;
    min-height: 100dvh;
  }
  .agent-sidebar { border-right: none; border-bottom: 1px solid var(--border); }
  .agent-main {
    padding: 0.5rem 0.65rem 0.65rem;
    min-height: 55vh;
  }
  .agent-phone-viewport {
    min-height: 420px;
  }
}

.wallboard-grid {
  display: grid;
  gap: 1rem;
  grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
}
.wall-stat {
  font-size: 2.5rem;
  font-weight: 700;
  line-height: 1;
  margin: 0.5rem 0;
}
.wall-label { color: var(--muted); font-size: 0.85rem; }

.agent-pill {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0.6rem 0.75rem;
  background: var(--surface2);
  border-radius: 8px;
  margin-bottom: 0.5rem;
}

table.rec-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 0.85rem;
}
table.rec-table th, table.rec-table td {
  text-align: left;
  padding: 0.6rem 0.75rem;
  border-bottom: 1px solid var(--border);
}
table.rec-table th { color: var(--muted); font-weight: 500; }

audio { width: 100%; max-width: 320px; height: 32px; }
.loading { color: var(--muted); font-style: italic; }

/* —— Login (SPA mock style) —— */
body.login-page {
  --navy: #072a52;
  --navy2: #0a376a;
  --blue: #1677ff;
  --ink: #13243a;
  --muted: #6f7f92;
  --line: #dfe7f0;
  --bg: #f4f7fb;
  --card: #fff;
  margin: 0;
  min-height: 100vh;
  font-family: "Source Sans 3", ui-sans-serif, system-ui, -apple-system, "Segoe UI", Roboto, Arial, sans-serif;
  color: var(--ink);
  background: var(--bg);
  display: block;
  padding: 0;
}
body.login-page .skip-link {
  position: absolute;
  left: -9999px;
  top: auto;
  width: 1px;
  height: 1px;
  overflow: hidden;
  z-index: 10000;
}
body.login-page .skip-link:focus {
  left: 0.75rem;
  top: 0.75rem;
  width: auto;
  height: auto;
  padding: 0.55rem 0.85rem;
  background: #fff;
  color: var(--navy, #072a52);
  border-radius: 10px;
  box-shadow: 0 8px 24px rgba(23, 54, 90, 0.12);
}

.login-shell {
  min-height: 100vh;
  display: grid;
  grid-template-columns: minmax(0, 1.05fr) minmax(320px, 0.95fr);
}

.login-hero {
  position: relative;
  overflow: hidden;
  background: linear-gradient(145deg, #072a52 0%, #0a376a 48%, #1677ff 145%);
  color: #fff;
  padding: 2.75rem 2.5rem 2rem;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
}
.login-hero-glow {
  position: absolute;
  inset: auto -20% -30% auto;
  width: 70%;
  height: 70%;
  border-radius: 50%;
  background: radial-gradient(circle, rgba(11, 168, 184, 0.35) 0%, transparent 68%);
  pointer-events: none;
}
.login-hero-inner {
  position: relative;
  z-index: 1;
  max-width: 420px;
  animation: loginIn 0.28s ease;
}
.login-brand-mark {
  width: 48px;
  height: 48px;
  border: 3px solid #fff;
  border-radius: 12px;
  position: relative;
  margin-bottom: 1.35rem;
  box-shadow: 0 10px 28px rgba(0, 0, 0, 0.18);
}
.login-brand-mark:before,
.login-brand-mark:after {
  content: "";
  position: absolute;
  background: #fff;
  border-radius: 3px;
  left: 50%;
  top: 50%;
  transform: translate(-50%, -50%);
}
.login-brand-mark:before { width: 26px; height: 8px; }
.login-brand-mark:after { width: 8px; height: 26px; }
.login-brand-mark.sm {
  width: 36px;
  height: 36px;
  border-width: 2.5px;
  border-radius: 10px;
  margin: 0;
  box-shadow: none;
  border-color: var(--navy, #072a52);
}
.login-brand-mark.sm:before,
.login-brand-mark.sm:after { background: var(--navy, #072a52); }
.login-brand-mark.sm:before { width: 18px; height: 6px; }
.login-brand-mark.sm:after { width: 6px; height: 18px; }

.login-hero-org {
  margin: 0 0 0.35rem;
  font-size: 0.95rem;
  font-weight: 750;
  letter-spacing: 0.01em;
  opacity: 0.92;
}
.login-hero-title {
  margin: 0 0 0.65rem;
  font-size: clamp(2rem, 4vw, 2.6rem);
  font-weight: 900;
  letter-spacing: 0.02em;
  line-height: 1.05;
}
.login-hero-tag {
  margin: 0 0 1.5rem;
  font-size: 0.98rem;
  line-height: 1.45;
  opacity: 0.86;
  max-width: 34ch;
}
.login-hero-points {
  margin: 0;
  padding: 0;
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: 0.55rem;
}
.login-hero-points li {
  position: relative;
  padding-left: 1.15rem;
  font-size: 0.9rem;
  opacity: 0.88;
}
.login-hero-points li:before {
  content: "";
  position: absolute;
  left: 0;
  top: 0.45em;
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #3dd68c;
  box-shadow: 0 0 0 3px rgba(61, 214, 140, 0.22);
}
.login-hero-foot {
  position: relative;
  z-index: 1;
  margin: 2rem 0 0;
  font-size: 0.78rem;
  opacity: 0.65;
}

.login-panel {
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 2rem 1.5rem;
  background:
    radial-gradient(ellipse 80% 60% at 100% 0%, rgba(22, 119, 255, 0.08), transparent 55%),
    linear-gradient(180deg, #f4f7fb 0%, #eef3f9 100%);
}
.login-card {
  width: 100%;
  max-width: 400px;
  background: #fff;
  border: 1px solid var(--line, #dfe7f0);
  border-radius: 16px;
  box-shadow: 0 12px 36px rgba(23, 54, 90, 0.1);
  padding: 1.85rem 1.7rem 1.5rem;
  animation: loginIn 0.22s ease;
}
@keyframes loginIn {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: none; }
}
.login-card-head { margin-bottom: 1.15rem; }
.login-mini-brand { margin-bottom: 0.9rem; }
.login-title {
  margin: 0 0 0.3rem;
  font-size: 1.45rem;
  font-weight: 900;
  color: var(--navy, #072a52);
  text-align: left;
}
.login-sub {
  margin: 0;
  color: var(--muted, #6f7f92);
  font-size: 0.92rem;
  text-align: left;
}
.login-notice {
  margin: 0 0 1rem;
  padding: 0.7rem 0.85rem;
  border-radius: 10px;
  font-size: 0.86rem;
  line-height: 1.4;
  border: 1px solid #f1d6a8;
  background: #fff7e8;
  color: #8a560f;
}
.login-notice.tone-warn { border-color: #f1d6a8; background: #fff7e8; color: #8a560f; }
.login-notice.tone-err { border-color: #f0b3b5; background: #fff0f1; color: #be3034; }
.login-form { display: flex; flex-direction: column; gap: 0.85rem; }
.login-field { display: flex; flex-direction: column; gap: 0.35rem; }
.login-label {
  font-size: 0.8rem;
  font-weight: 750;
  color: var(--muted, #6f7f92);
  letter-spacing: 0.01em;
}
.login-input {
  width: 100%;
  padding: 0.78rem 0.95rem;
  border: 1px solid var(--line, #dfe7f0);
  border-radius: 11px;
  background: #f7fafc;
  color: var(--ink, #13243a);
  font-size: 1rem;
  font-family: inherit;
  transition: border-color 0.15s, box-shadow 0.15s, background 0.15s;
}
.login-input::placeholder { color: #9aa8b8; }
.login-input:hover { border-color: #c5d3e4; }
.login-input:focus {
  outline: none;
  border-color: var(--blue, #1677ff);
  background: #fff;
  box-shadow: 0 0 0 3px rgba(22, 119, 255, 0.18);
}
.login-error {
  margin: 0;
  color: #be3034;
  font-size: 0.86rem;
  padding: 0.65rem 0.8rem;
  background: #fff0f1;
  border: 1px solid #f0b3b5;
  border-radius: 10px;
}
.login-submit {
  margin-top: 0.25rem;
  width: 100%;
  padding: 0.85rem 1rem;
  font-size: 1rem;
  font-weight: 800;
  border: none;
  border-radius: 11px;
  cursor: pointer;
  color: #fff;
  background: linear-gradient(135deg, #0a376a 0%, #1677ff 120%);
  box-shadow: 0 8px 20px rgba(22, 119, 255, 0.28);
  transition: transform 0.12s ease, box-shadow 0.12s ease, filter 0.12s ease;
}
.login-submit:hover {
  filter: brightness(1.05);
  box-shadow: 0 10px 24px rgba(22, 119, 255, 0.34);
}
.login-submit:active { transform: translateY(1px); }
.login-submit:disabled {
  opacity: 0.7;
  cursor: wait;
  filter: none;
  box-shadow: none;
}
.login-footer {
  text-align: center;
  margin: 1.15rem 0 0;
  font-size: 0.78rem;
  color: var(--muted, #6f7f92);
  line-height: 1.4;
}

@media (max-width: 880px) {
  .login-shell { grid-template-columns: 1fr; }
  .login-hero {
    min-height: auto;
    padding: 1.6rem 1.4rem 1.35rem;
  }
  .login-hero-tag { margin-bottom: 0.85rem; max-width: none; }
  .login-hero-points { display: none; }
  .login-hero-foot { margin-top: 1rem; }
  .login-panel { padding: 1.25rem 1rem 2rem; align-items: flex-start; }
  .login-card { box-shadow: 0 8px 24px rgba(23, 54, 90, 0.08); }
}

/* legacy aliases (nie używane w nowym layoucie) */
.login-wrap { width: 100%; max-width: 420px; }
.login-brand { margin-bottom: 1.25rem; }
.login-hint { display: none; }

/* —— Panel administratora —— */
.topbar-admin .topbar-primary {
  flex-wrap: wrap;
}
.topbar-admin .topbar-page-title {
  margin-left: 0;
  max-width: none;
}
.topbar-admin .admin-logout-btn {
  margin-left: auto;
}
.admin-user-badge {
  font-size: 0.78rem;
  color: var(--accent);
  background: rgba(26, 154, 214, 0.12);
  padding: 0.25rem 0.6rem;
  border-radius: 999px;
  font-family: ui-monospace, monospace;
}
.admin-logout-btn { margin-left: 0.5rem; flex-shrink: 0; }
.admin-layout { padding-bottom: 2rem; }
.admin-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
  gap: 1rem;
  margin-top: 1rem;
}
.admin-section { padding: 1.1rem 1.25rem; }
.admin-section-wide { grid-column: 1 / -1; }
.admin-link-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(140px, 1fr));
  gap: 0.65rem;
}
.admin-agent-tile {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 0.35rem;
  padding: 1rem 0.75rem;
  background: var(--surface2);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  color: var(--text);
  text-decoration: none;
  text-align: center;
  transition: border-color 0.15s, background 0.15s;
}
.admin-agent-tile:hover {
  text-decoration: none;
  border-color: var(--accent);
  background: var(--surface);
}
.admin-agent-tile.is-online { border-color: rgba(34, 197, 94, 0.45); }
.admin-agent-tile strong { font-size: 1.25rem; }
.admin-agent-tile span { font-size: 0.78rem; color: var(--muted); }
.admin-tools { display: flex; flex-direction: column; gap: 0.5rem; }
.admin-ops-list {
  list-style: none;
  font-size: 0.85rem;
  color: var(--muted);
  line-height: 1.8;
}
.admin-ops-list code {
  color: var(--accent);
  font-size: 0.8rem;
}
.admin-config-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 0.85rem;
}
.admin-config-table th,
.admin-config-table td {
  text-align: left;
  padding: 0.5rem 0.75rem;
  border-bottom: 1px solid var(--border);
  vertical-align: top;
}
.admin-config-table th {
  color: var(--muted);
  font-weight: 500;
  width: 38%;
}
.admin-config-table code { font-size: 0.8rem; word-break: break-all; }
.admin-rec-table { margin-bottom: 0.75rem; }
.admin-rec-foot { margin-top: 0.75rem; }
.admin-footer { margin-top: 1.5rem; }

.admin-hero {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  flex-wrap: wrap;
  padding: 1.25rem 1.5rem;
  margin-bottom: 1rem;
  background: linear-gradient(135deg, var(--surface2) 0%, var(--surface) 100%);
  border-left: 4px solid var(--brand-primary, #0b5f8c);
}
.admin-hero-main {
  display: flex;
  align-items: flex-start;
  gap: 1rem;
  flex: 1;
  min-width: 240px;
}
.admin-hero-badge { flex-shrink: 0; margin-top: 0.15rem; }
.admin-hero-title {
  font-size: 1.2rem;
  font-weight: 700;
  margin-bottom: 0.5rem;
}
.admin-hero-sub {
  display: flex;
  flex-wrap: wrap;
  gap: 0.35rem;
}
.admin-hero-meta {
  display: flex;
  align-items: center;
  gap: 0.65rem;
  font-size: 0.82rem;
  color: var(--muted);
  font-family: ui-monospace, monospace;
}
.admin-live-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--ok);
  animation: admin-pulse 2s ease-in-out infinite;
}
@keyframes admin-pulse {
  0%, 100% { opacity: 1; }
  50% { opacity: 0.4; }
}
.admin-hero-ver { color: var(--accent); }

.admin-kpi-row {
  grid-template-columns: repeat(auto-fit, minmax(140px, 1fr));
  margin-bottom: 1rem;
}

.admin-api-error {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0.75rem 1rem;
  margin-bottom: 1rem;
  background: rgba(239, 68, 68, 0.12);
  border: 1px solid rgba(239, 68, 68, 0.35);
  border-radius: var(--radius);
  color: var(--err);
  font-size: 0.88rem;
}

.admin-section-desc {
  font-size: 0.82rem;
  color: var(--muted);
  margin: -0.25rem 0 0.85rem;
}
.admin-section-desc code { font-size: 0.78rem; color: var(--accent); }
.admin-empty { color: var(--muted); font-size: 0.88rem; padding: 0.5rem 0; }

.admin-alerts {
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
}
.admin-alert {
  display: flex;
  align-items: flex-start;
  gap: 0.65rem;
  padding: 0.75rem 1rem;
  border-radius: var(--radius);
  font-size: 0.85rem;
}
.admin-alert .cc-icon { flex-shrink: 0; margin-top: 0.1rem; }
.admin-alert p { margin: 0.2rem 0 0; color: var(--muted); font-size: 0.8rem; }
.admin-alert-ok {
  background: rgba(34, 197, 94, 0.1);
  border: 1px solid rgba(34, 197, 94, 0.3);
}
.admin-alert-warn {
  background: rgba(245, 158, 11, 0.1);
  border: 1px solid rgba(245, 158, 11, 0.35);
}
.admin-alert-err {
  background: rgba(239, 68, 68, 0.1);
  border: 1px solid rgba(239, 68, 68, 0.35);
}

.admin-agents-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
  gap: 1rem;
}

.admin-agent-provision { margin-bottom: 1rem; }
.admin-provision-card {
  padding: 1rem 1.1rem;
  background: var(--surface2);
  border: 1px solid var(--border);
  border-radius: var(--radius);
}
.admin-provision-head {
  display: flex;
  gap: 0.65rem;
  align-items: flex-start;
  margin-bottom: 0.85rem;
}
.admin-provision-head .cc-icon {
  width: 1.35rem;
  height: 1.35rem;
  color: var(--accent);
  flex-shrink: 0;
  margin-top: 0.1rem;
}
.admin-provision-head p {
  margin: 0.2rem 0 0;
  font-size: 0.8rem;
  color: var(--muted);
}
.admin-provision-form { display: flex; flex-direction: column; gap: 0.75rem; }
.admin-provision-row {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem;
}
.admin-provision-field {
  display: flex;
  flex-direction: column;
  gap: 0.3rem;
  min-width: 10rem;
}
.admin-provision-field-grow { flex: 1; min-width: 12rem; }
.admin-provision-field span {
  font-size: 0.75rem;
  color: var(--muted);
}
.admin-provision-field input[type="number"],
.admin-provision-field input[type="text"] {
  padding: 0.45rem 0.6rem;
  border-radius: 8px;
  border: 1px solid var(--border);
  background: var(--surface);
  color: var(--text);
  font-size: 0.88rem;
}
.admin-provision-ext-wrap {
  display: flex;
  gap: 0.4rem;
  align-items: center;
}
.admin-provision-ext-wrap input { width: 6.5rem; }
.admin-provision-queues {
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 0.55rem 0.75rem;
  margin: 0;
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem 1rem;
}
.admin-provision-queues legend {
  font-size: 0.75rem;
  color: var(--muted);
  padding: 0 0.25rem;
}
.admin-provision-queue {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  font-size: 0.82rem;
  cursor: pointer;
}
.admin-provision-queue em { color: var(--muted); font-style: normal; }
.admin-provision-actions {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.65rem;
}
.admin-provision-status {
  font-size: 0.8rem;
  color: var(--muted);
}
.admin-provision-status--ok { color: #22c55e; }
.admin-provision-status--warn { color: #f59e0b; }
.admin-provision-status--err { color: #ef4444; }
.admin-provision-result { margin-top: 0.75rem; }
.admin-provision-success {
  display: flex;
  gap: 0.6rem;
  align-items: flex-start;
  padding: 0.75rem 0.85rem;
  background: rgba(34, 197, 94, 0.08);
  border: 1px solid rgba(34, 197, 94, 0.35);
  border-radius: 8px;
}
.admin-provision-success p {
  margin: 0.25rem 0 0.5rem;
  font-size: 0.8rem;
  color: var(--muted);
}
.admin-provision-hint {
  font-size: 0.78rem !important;
  color: var(--accent) !important;
  margin-top: 0.35rem !important;
}

.admin-provision-details {
  margin-bottom: 1rem;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--surface2);
}
.admin-provision-summary {
  cursor: pointer;
  padding: 0.75rem 1rem;
  font-weight: 600;
  font-size: 0.88rem;
  list-style: none;
  display: flex;
  align-items: center;
  gap: 0.45rem;
}
.admin-provision-summary::-webkit-details-marker { display: none; }
.admin-provision-details[open] .admin-provision-summary {
  border-bottom: 1px solid var(--border);
}
.admin-provision-details .admin-agent-provision { margin: 0; }
.admin-provision-details .admin-provision-card {
  border: none;
  border-radius: 0;
  background: transparent;
}

.admin-stations-table-wrap { margin-bottom: 1rem; overflow-x: auto; }
.admin-stations-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 0.84rem;
}
.admin-stations-table th,
.admin-stations-table td {
  padding: 0.55rem 0.6rem;
  border-bottom: 1px solid var(--border);
  text-align: left;
  vertical-align: middle;
}
.admin-stations-table th {
  font-size: 0.72rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--muted);
}
.admin-st-ext { color: var(--brand-accent, #1a9ad6); font-size: 1rem; }
.admin-st-order { white-space: nowrap; width: 5rem; }
.admin-st-name-wrap {
  display: flex;
  gap: 0.35rem;
  align-items: center;
  min-width: 10rem;
}
.admin-st-name-input {
  flex: 1;
  min-width: 8rem;
  padding: 0.35rem 0.5rem;
  border-radius: 6px;
  border: 1px solid var(--border);
  background: var(--surface);
  color: var(--text);
  font-size: 0.84rem;
}
.admin-st-actions {
  white-space: nowrap;
  display: flex;
  flex-wrap: wrap;
  gap: 0.3rem;
}
.admin-st-hint { margin-top: 0.5rem; }
.admin-st-lock { color: var(--muted); font-size: 0.78rem; }
.admin-btn-danger-soft {
  border-color: rgba(239, 68, 68, 0.35) !important;
  color: #fca5a5 !important;
}
.btn.btn-xs {
  padding: 0.2rem 0.45rem;
  font-size: 0.72rem;
  line-height: 1.2;
}
.admin-provision-result-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
}

.admin-agent-tile .admin-agent-meta {
  font-size: 0.75rem;
  color: var(--muted);
  margin-bottom: 0.5rem;
}
.admin-agent-tile .admin-agent-meta span { color: var(--text); opacity: 0.75; }
.admin-agent-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
  margin-top: 0.65rem;
}
.admin-agent-actions .btn { flex: 1 1 auto; min-width: 5.5rem; }
.admin-btn-danger {
  border-color: rgba(239, 68, 68, 0.45) !important;
  color: #fca5a5 !important;
}
.admin-btn-danger:hover {
  background: rgba(239, 68, 68, 0.12) !important;
  border-color: rgba(239, 68, 68, 0.65) !important;
}
.admin-provision-check {
  display: flex;
  align-items: flex-start;
  gap: 0.45rem;
  font-size: 0.82rem;
  cursor: pointer;
}
.admin-provision-check em { color: var(--muted); font-style: normal; }
.admin-agent-delete-lead { margin: 0 0 0.5rem; font-size: 0.88rem; }
.admin-agent-delete-warn {
  display: flex;
  gap: 0.5rem;
  align-items: flex-start;
  padding: 0.65rem 0.75rem;
  margin: 0.5rem 0 0.75rem;
  background: rgba(245, 158, 11, 0.1);
  border: 1px solid rgba(245, 158, 11, 0.35);
  border-radius: 8px;
  font-size: 0.8rem;
}
.admin-agent-delete-warn .cc-icon { flex-shrink: 0; margin-top: 0.1rem; color: #f59e0b; }

body.admin-modal-open { overflow: hidden; }
.admin-agent-modal {
  position: fixed;
  inset: 0;
  z-index: 1200;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 1rem;
}
.admin-agent-modal[hidden] { display: none !important; }
.admin-agent-modal-backdrop {
  position: absolute;
  inset: 0;
  background: rgba(0, 0, 0, 0.55);
}
.admin-agent-modal-panel {
  position: relative;
  width: min(100%, 32rem);
  max-height: calc(100vh - 2rem);
  overflow: auto;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: 0 16px 48px rgba(0, 0, 0, 0.35);
}
.admin-agent-modal-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  padding: 0.9rem 1rem;
  border-bottom: 1px solid var(--border);
}
.admin-agent-modal-head h3 {
  margin: 0;
  font-size: 1rem;
}
.admin-agent-modal-close {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 2rem;
  height: 2rem;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: var(--surface2);
  color: var(--text);
  cursor: pointer;
}
.admin-agent-modal-body { padding: 1rem; }
.admin-queues-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(320px, 1fr));
  gap: 1rem;
}

.admin-quick-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(130px, 1fr));
  gap: 0.5rem;
}
.admin-quick-link {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 0.35rem;
  padding: 0.85rem 0.5rem;
  background: var(--surface2);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  color: var(--text);
  text-decoration: none;
  font-size: 0.78rem;
  text-align: center;
  transition: border-color 0.15s, background 0.15s;
}
.admin-quick-link:hover {
  text-decoration: none;
  border-color: var(--accent);
  background: var(--surface);
}
.admin-quick-link .cc-icon { width: 1.25rem; height: 1.25rem; opacity: 0.9; }

.admin-ivr-flow {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.35rem 0.5rem;
  font-size: 0.85rem;
  color: var(--muted);
}
.admin-ivr-flow .flow-step strong { color: var(--accent); }

.admin-ops { display: flex; flex-direction: column; gap: 0.5rem; }
.admin-op-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  padding: 0.65rem 0.75rem;
  background: var(--surface2);
  border-radius: 8px;
  border: 1px solid var(--border);
}
.admin-op-text {
  display: flex;
  flex-direction: column;
  gap: 0.15rem;
  min-width: 0;
}
.admin-op-text code {
  font-size: 0.78rem;
  color: var(--accent);
  word-break: break-all;
}
.admin-op-text span { font-size: 0.75rem; color: var(--muted); }
.admin-copy-btn { flex-shrink: 0; white-space: nowrap; }

.admin-rec-badge {
  font-size: 0.72rem;
  font-weight: 600;
  color: var(--accent);
  background: rgba(26, 154, 214, 0.15);
  padding: 0.15rem 0.5rem;
  border-radius: 999px;
  margin-left: 0.35rem;
  vertical-align: middle;
}

.admin-player {
  display: none;
  margin-bottom: 1rem;
  padding: 0.85rem 1rem;
  background: var(--surface2);
  border: 1px solid var(--border);
  border-radius: var(--radius);
}
.admin-player.is-active { display: block; }
.admin-player-head {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  flex-wrap: wrap;
  margin-bottom: 0.5rem;
  font-size: 0.82rem;
}
.admin-player-head #adminPlayerMeta {
  flex: 1;
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  font-family: ui-monospace, monospace;
  color: var(--muted);
}
.admin-player audio { width: 100%; max-width: none; height: 36px; }

.section-heading .admin-rec-badge { font-weight: 600; }

@media (max-width: 720px) {
  .admin-hero { flex-direction: column; align-items: flex-start; }
  .admin-op-row { flex-direction: column; align-items: stretch; }
  .admin-copy-btn { width: 100%; }
  .admin-callback-actions { flex-direction: column; align-items: stretch; }
  .admin-callback-actions .btn { width: 100%; }
}

.admin-callback-toolbar {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.65rem 1rem;
  margin-bottom: 0.85rem;
  padding: 0.65rem 0.85rem;
  border-radius: 10px;
  background: var(--surface-muted, rgba(15, 23, 42, 0.04));
  border: 1px solid var(--border-subtle, rgba(15, 23, 42, 0.08));
}
.admin-callback-label {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  font-weight: 600;
  font-size: 0.9rem;
  margin: 0;
}
.admin-callback-label-icon { width: 1.1rem; height: 1.1rem; }
.admin-callback-select {
  min-width: 14rem;
  max-width: 100%;
  padding: 0.4rem 0.55rem;
  border-radius: 8px;
  border: 1px solid var(--border-subtle, #cbd5e1);
  background: var(--surface, #fff);
  font-size: 0.9rem;
}
.admin-callback-warn {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  font-size: 0.85rem;
  color: #b45309;
}
.admin-callback-table .callback-row-open { background: rgba(255, 193, 7, 0.06); }
.admin-callback-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.35rem;
  min-width: 11rem;
}
.callback-phone { font-variant-numeric: tabular-nums; }
.callback-meta { font-size: 0.78rem; color: var(--text-muted, #64748b); }
.admin-callback-hint { margin-top: 0.75rem; }
.admin-callback-toast {
  margin-bottom: 0.75rem;
  padding: 0.55rem 0.85rem;
  border-radius: 8px;
  font-size: 0.9rem;
  display: none;
}
.admin-callback-toast:not(:empty) { display: block; }
.admin-callback-toast--ok {
  background: rgba(34, 197, 94, 0.12);
  border: 1px solid rgba(34, 197, 94, 0.35);
  color: #166534;
}
.admin-callback-toast--err {
  background: rgba(239, 68, 68, 0.1);
  border: 1px solid rgba(239, 68, 68, 0.35);
  color: #991b1b;
}

.agent-state-section { margin-top: 1rem; padding: 0.85rem 1rem; }
.agent-state-actions { display: flex; flex-wrap: wrap; gap: 0.5rem; align-items: center; }
.agent-state-badge { margin-left: auto; }

.acw-modal[hidden] { display: none; }
.acw-modal { position: fixed; inset: 0; z-index: 2000; display: flex; align-items: center; justify-content: center; }
.acw-modal-backdrop { position: absolute; inset: 0; background: rgba(15, 23, 42, 0.55); }
.acw-modal-panel { position: relative; z-index: 1; max-width: 420px; width: calc(100% - 2rem); padding: 1.25rem; }
.acw-title { margin: 0 0 0.35rem; font-size: 1.15rem; }
.acw-sub { margin: 0 0 1rem; color: var(--text-muted, #64748b); font-size: 0.9rem; }
.acw-options { display: flex; flex-wrap: wrap; gap: 0.5rem; margin-bottom: 0.75rem; }
.acw-notes { width: 100%; margin-bottom: 0.75rem; resize: vertical; }
.acw-foot { text-align: right; }

/* ── Supervisor + raporty (Faza 2) ── */
body[data-page="supervisor"] .sup-layout,
body[data-page="reports"] .container-wide { padding-bottom: 2rem; }
.sup-hero {
  display: flex;
  flex-wrap: wrap;
  gap: 1.25rem;
  align-items: flex-start;
  justify-content: space-between;
  padding: 1.1rem 1.25rem;
  margin-bottom: 1rem;
}
.sup-supervisor-ext label {
  display: block;
  font-size: 0.78rem;
  color: var(--muted);
  margin-bottom: 0.35rem;
}
.sup-supervisor-ext input {
  width: 5.5rem;
  padding: 0.45rem 0.6rem;
  font-size: 1rem;
  border-radius: 6px;
  border: 1px solid var(--border, rgba(148, 163, 184, 0.35));
  background: var(--surface, #fff);
}
.sup-table-wrap { padding: 0.75rem 1rem; overflow-x: auto; }
.sup-actions-table .sup-row-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.35rem;
  white-space: nowrap;
}
.rep-toolbar {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  margin-bottom: 1rem;
}
.rep-kpi-row { margin-bottom: 1.25rem; }
.rec-pager {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 1rem;
  margin: 1rem 0;
}
.rec-page-info { font-size: 0.88rem; color: var(--muted); }

.agent-cti-section {
  margin-bottom: 0.85rem;
  padding: 0.85rem 1rem;
  border-left: 3px solid var(--brand-accent, #1a9ad6);
  transition: border-color 0.25s, box-shadow 0.25s, background 0.25s;
}
.agent-cti-section.is-ringing {
  border-left-color: #f59e0b;
  background: linear-gradient(180deg, rgba(245, 158, 11, 0.1) 0%, rgba(21, 42, 61, 0.35) 100%);
  box-shadow: 0 0 0 1px rgba(245, 158, 11, 0.2), inset 0 0 24px rgba(245, 158, 11, 0.04);
  animation: agent-incoming-pulse 1.8s ease-in-out infinite;
}
.agent-cti-section.is-connected {
  border-left-color: var(--ok);
  background: linear-gradient(180deg, rgba(34, 197, 94, 0.08) 0%, rgba(21, 42, 61, 0.2) 100%);
  box-shadow: 0 0 0 1px rgba(34, 197, 94, 0.18);
  animation: none;
}
.agent-cti-section[hidden] { display: none !important; }
.agent-cti-status {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  margin-bottom: 0.45rem;
  padding: 0.2rem 0.55rem;
  border-radius: 999px;
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
}
.agent-cti-status.is-ringing {
  color: #fde68a;
  background: rgba(245, 158, 11, 0.18);
  border: 1px solid rgba(245, 158, 11, 0.35);
}
.agent-cti-status.is-connected {
  color: #86efac;
  background: rgba(34, 197, 94, 0.14);
  border: 1px solid rgba(34, 197, 94, 0.3);
}
.agent-cti-status .cc-icon { width: 0.85rem; height: 0.85rem; }
.agent-cti-caller {
  font-size: 1.45rem;
  font-weight: 700;
  margin: 0.2rem 0;
  letter-spacing: 0.02em;
}
.agent-cti-display {
  font-size: 0.92rem;
  color: var(--muted);
  margin-bottom: 0.35rem;
}
.agent-cti-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem;
  font-size: 0.85rem;
  color: var(--muted);
  margin-bottom: 0.65rem;
}
.agent-cti-meta .cc-icon { width: 0.9rem; height: 0.9rem; }
.agent-cti-actions { display: flex; flex-wrap: wrap; gap: 0.4rem; }

.agent-incoming-banner {
  position: fixed;
  top: 0.85rem;
  left: 50%;
  transform: translateX(-50%);
  z-index: 1800;
  width: min(560px, calc(100vw - 1.5rem));
  pointer-events: none;
}
.agent-incoming-banner[hidden] { display: none !important; }
.agent-incoming-banner-inner {
  display: flex;
  align-items: center;
  gap: 1rem;
  padding: 1rem 1.15rem;
  border-radius: 14px;
  background: linear-gradient(135deg, rgba(15, 31, 46, 0.97) 0%, rgba(21, 42, 61, 0.98) 100%);
  border: 1px solid rgba(245, 158, 11, 0.45);
  box-shadow:
    0 18px 48px rgba(0, 0, 0, 0.45),
    0 0 0 1px rgba(245, 158, 11, 0.12),
    inset 0 1px 0 rgba(255, 255, 255, 0.04);
  backdrop-filter: blur(10px);
  animation: agent-banner-in 0.35s ease-out;
}
.agent-incoming-banner.is-ringing .agent-incoming-banner-inner {
  animation: agent-banner-in 0.35s ease-out, agent-incoming-pulse 1.6s ease-in-out 0.35s infinite;
}
.agent-incoming-banner.is-connected .agent-incoming-banner-inner {
  border-color: rgba(34, 197, 94, 0.45);
  box-shadow:
    0 12px 32px rgba(0, 0, 0, 0.35),
    0 0 0 1px rgba(34, 197, 94, 0.12);
}
.agent-incoming-ring {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 3.5rem;
  height: 3.5rem;
  border-radius: 999px;
  flex-shrink: 0;
  background: rgba(245, 158, 11, 0.14);
  position: relative;
}
.agent-incoming-banner.is-connected .agent-incoming-ring {
  background: rgba(34, 197, 94, 0.14);
}
.agent-incoming-ring-icon {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 100%;
  height: 100%;
}
.agent-incoming-ring-icon .cc-icon {
  width: 1.65rem;
  height: 1.65rem;
  color: #fbbf24;
}
.agent-incoming-banner.is-connected .agent-incoming-ring-icon .cc-icon {
  color: #4ade80;
}
.agent-incoming-banner.is-ringing .agent-incoming-ring::before,
.agent-incoming-banner.is-ringing .agent-incoming-ring::after {
  content: "";
  position: absolute;
  inset: 0;
  border-radius: 999px;
  border: 2px solid rgba(245, 158, 11, 0.45);
  animation: agent-incoming-ring 1.8s ease-out infinite;
}
.agent-incoming-banner.is-ringing .agent-incoming-ring::after {
  animation-delay: 0.6s;
}
.agent-incoming-banner-body { min-width: 0; }
.agent-incoming-banner-label {
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.08em;
  color: #fbbf24;
  margin-bottom: 0.15rem;
}
.agent-incoming-banner.is-connected .agent-incoming-banner-label { color: #4ade80; }
.agent-incoming-banner-caller {
  font-size: 1.55rem;
  font-weight: 700;
  line-height: 1.15;
  letter-spacing: 0.02em;
  color: #fff7ed;
}
.agent-incoming-banner-meta {
  margin-top: 0.2rem;
  font-size: 0.82rem;
  color: var(--muted);
}
.agent-incoming-banner-hint {
  margin-top: 0.35rem;
  font-size: 0.76rem;
  color: #8ba8bc;
}

body[data-page^="agent"] .agent-phone-panel.is-ringing {
  border-color: rgba(245, 158, 11, 0.55);
  box-shadow:
    0 0 0 1px rgba(245, 158, 11, 0.2),
    0 0 32px rgba(245, 158, 11, 0.12);
  animation: agent-incoming-pulse 1.8s ease-in-out infinite;
}
body[data-page^="agent"] .agent-phone-panel.is-connected {
  border-color: rgba(34, 197, 94, 0.45);
  box-shadow: 0 0 0 1px rgba(34, 197, 94, 0.15);
}

@keyframes agent-banner-in {
  from { opacity: 0; transform: translateY(-12px); }
  to { opacity: 1; transform: translateY(0); }
}

/* ── Panel menadżera + telefonia agenta ── */
body[data-page="manager"] .mgr-layout,
body[data-page="manager"] .container-wide { padding-bottom: 2rem; }
.mgr-hero {
  display: flex;
  flex-wrap: wrap;
  gap: 1.25rem;
  align-items: flex-start;
  justify-content: space-between;
  padding: 1.1rem 1.25rem;
  margin-bottom: 1rem;
}
.mgr-role-picker label,
.mgr-role-select,
.mgr-role-label { font-size: 0.82rem; }
.mgr-role-select { margin-left: 0.35rem; padding: 0.35rem 0.5rem; border-radius: 6px; }
.mgr-role-badge {
  margin-left: 0.35rem;
  padding: 0.2rem 0.6rem;
  border-radius: 999px;
  background: var(--cc-badge-bg, rgba(99, 102, 241, 0.15));
  text-transform: capitalize;
}
.mgr-search {
  min-width: 14rem;
  padding: 0.4rem 0.65rem;
  border-radius: 6px;
  border: 1px solid var(--border, rgba(148, 163, 184, 0.35));
}
.mgr-kpi-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(10rem, 1fr));
  gap: 0.75rem;
  margin-bottom: 1rem;
}
.mgr-kpi { padding: 0.85rem 1rem; }
.mgr-kpi-label { display: block; font-size: 0.78rem; color: var(--muted); margin-bottom: 0.25rem; }
.mgr-kpi strong { font-size: 1.35rem; }
.mgr-alerts, .mgr-approvals, .mgr-audit { padding: 0.85rem 1rem; }
.mgr-alert-row, .mgr-approval-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  padding: 0.35rem 0;
}
.mgr-search-results { padding: 0.75rem 1rem; margin-bottom: 1rem; }
.mgr-search-list { margin: 0; padding-left: 1.1rem; }
.agent-telephony-section { margin-bottom: 0.75rem; }
.agent-telephony-mode { margin-bottom: 0.5rem; }
.agent-telephony-mode label { font-size: 0.78rem; color: var(--muted); margin-right: 0.35rem; }
.agent-telephony-select {
  width: 100%;
  padding: 0.4rem 0.5rem;
  border-radius: 6px;
  border: 1px solid var(--border, rgba(148, 163, 184, 0.35));
}
.agent-telephony-layers { display: flex; flex-wrap: wrap; gap: 0.35rem; margin: 0.5rem 0; }
.agent-telephony-actions { display: flex; flex-wrap: wrap; gap: 0.35rem; }
.agent-acw-countdown { font-size: 0.82rem; color: var(--warn, #d97706); margin-top: 0.35rem; }
.agent-cti-patient {
  width: 100%;
  padding: 0.5rem 0.65rem;
  margin-bottom: 0.5rem;
  border-radius: 6px;
  background: rgba(148, 163, 184, 0.08);
  font-size: 0.82rem;
}
.agent-cti-patient-title { font-weight: 600; margin: 0 0 0.25rem; }

/* v1.1 E2 — powiadomienia, kafelki agentów, limity przerw */
.notif-list { display: flex; flex-direction: column; gap: 0.75rem; }
.notif-card { padding: 1rem 1.1rem; }
.notif-card.is-pending { border-color: rgba(232, 137, 25, 0.45); background: linear-gradient(180deg, #fff, #fffaf0); }
.notif-card.is-resolved { opacity: 0.78; }
.notif-head { display: flex; align-items: center; justify-content: space-between; gap: 0.75rem; margin-bottom: 0.35rem; }
.notif-meta { font-size: 0.78rem; margin: 0.25rem 0 0; }
.notif-actions { display: flex; gap: 0.5rem; margin-top: 0.65rem; flex-wrap: wrap; }
.mgr-agent-tiles {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(12rem, 1fr));
  gap: 0.75rem;
  margin-bottom: 0.75rem;
}
.mgr-agent-tile {
  border: 1px solid var(--border, rgba(148, 163, 184, 0.35));
  border-radius: 12px;
  padding: 0.85rem;
  background: #fff;
  cursor: pointer;
  text-align: left;
}
.mgr-agent-tile:hover, .mgr-agent-tile.is-active {
  border-color: var(--blue, #1677ff);
  box-shadow: 0 8px 20px rgba(22, 119, 255, 0.12);
}
.mgr-agent-tile .nums {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.35rem;
  margin-top: 0.55rem;
  font-size: 0.72rem;
  color: var(--muted);
}
.mgr-agent-tile .nums b { display: block; font-size: 1.05rem; color: var(--text); }
.mgr-agent-expand { margin: 0.75rem 0 1rem; }
.mgr-metric-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(7.5rem, 1fr));
  gap: 0.5rem;
}
.mgr-metric {
  border: 1px solid var(--border, rgba(148, 163, 184, 0.3));
  border-radius: 10px;
  padding: 0.65rem;
  background: #fff;
}
.mgr-metric span { font-size: 0.72rem; color: var(--muted); }
.mgr-metric b { display: block; font-size: 1.1rem; margin-top: 0.2rem; }
.mgr-break-panel { display: grid; grid-template-columns: 1fr 1fr; gap: 1rem; }
@media (max-width: 900px) { .mgr-break-panel { grid-template-columns: 1fr; } }
.agent-layer-hint { font-size: 0.75rem; margin: 0.35rem 0 0; }
.agent-layer-row { display: flex; flex-wrap: wrap; gap: 0.35rem; }

/* --- S5 WCAG + S1 outbound --- */
.skip-link {
  position: absolute;
  left: -9999px;
  top: auto;
  width: 1px;
  height: 1px;
  overflow: hidden;
  z-index: 9999;
  padding: 0;
  background: var(--text, #111);
  color: var(--bg, #fff);
}
.skip-link:focus,
.skip-link:focus-visible {
  left: 0.5rem;
  top: 0.5rem;
  width: auto;
  height: auto;
  overflow: visible;
  padding: 0.5rem 1rem;
}
:focus-visible {
  outline: 2px solid var(--accent, #1677ff);
  outline-offset: 2px;
}
a:focus:not(:focus-visible),
button:focus:not(:focus-visible),
input:focus:not(:focus-visible),
select:focus:not(:focus-visible),
textarea:focus:not(:focus-visible) {
  outline: none;
}
.cc-session-lock-overlay {
  position: fixed;
  inset: 0;
  z-index: 10000;
  background: rgba(15, 23, 42, 0.72);
  display: flex;
  align-items: center;
  justify-content: center;
}
.cc-session-lock-panel {
  max-width: 22rem;
  padding: 1.25rem 1.5rem;
  background: #fff;
  border: 1px solid var(--border, #cbd5e1);
  border-radius: 8px;
}
body.cc-session-locked {
  overflow: hidden;
}
.agent-outbound {
  margin-top: 0.75rem;
  display: grid;
  gap: 0.35rem;
}
.agent-outbound-row {
  display: flex;
  gap: 0.4rem;
  align-items: center;
}
.agent-outbound-input {
  flex: 1;
  min-width: 0;
  padding: 0.4rem 0.55rem;
  border: 1px solid var(--border, #cbd5e1);
  border-radius: 6px;
  font: inherit;
}
.agent-outbound-hint {
  font-size: 0.75rem;
  margin: 0;
}
.agent-patient-search {
  margin-bottom: 0.85rem;
  padding: 0.85rem 1rem;
}
.agent-patient-hit {
  padding: 0.35rem 0;
  border-bottom: 1px solid rgba(148, 163, 184, 0.25);
  font-size: 0.85rem;
}